Can I keep the User-ID agent 7.0.5.-3 or should I upgrade the User-ID Agent version to 8.0.1-21 version? The service must be running as a domain account that has local administrator permissions on the User-ID Agent server. LIVEcommunity - User-ID Agent Upgrade - LIVEcommunity - 78131 On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.. On the Set up Palo Alto Networks - Admin UI section, copy the appropriate URL(s) as per your requirement.. For more information about the My Apps, see Introduction to the My Apps. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Click Accept as Solution to acknowledge that the answer to your question has been provided. Initially, we were trying to do user mapping by implementing User Mapping Using the PAN-OS Integrated User-ID Agent. 08-29-2017 Alternatively, you can also use the Enterprise App Configuration Wizard. Cortex XDR Supported Kernel Module Versions by Distribution, Cortex XDR and Traps Compatibility with Third-Party Security Products. An Azure Active Directory subscription. Perform the install. Add or modify the Palo Alto User-ID agent as a pingable Tutorial: Azure AD SSO integration with Palo Alto Networks - Admin UI Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Log into support.paloaltonetworks.com and download the latest User-Id Agent. - edited If I check the logs on the firewall itself I have following log messages popping up every 5 seconds: pan_ssl_conn_open(pan_ssl_utils.c:464): Error: Failed to Connect to 192.168.5.100(source: 192.168.5.11), SSL error: error:00000000:lib(0):func(0):reason(0)(5). Enable or disable contact status polling for the selected device. Is there any other thing I can check? See Add or modify the Palo Alto User-ID agent as a pingable. 12:33 AM, @RussMcIntirethe very short answer is: yes , at least one of your agents needs to be the NTLM relay. What Features Does GlobalProtect Support for IoT? Log Collector Configuration. The domain controller (DC) must log successful login information. User-ID Agent Settings. To make sure everything is working, create a new security rule. Select Not Applicable. 05-16-2016 Container in the Inventory where this device is stored. If I go into monitoring, i can see logs populating just fine and if I go into the cli and run. This port must match the XML API port configured on the Palo Alto User Agent. Configure the user-agent server to run under a different account than the local system, which is selected by default. To confirm connectivity, run this command via CLI of APN firewall. Lists the security appliances available when either Syslog or Security Events is selected. I'm using PAN-OS 6.1 and have the same problem. On the Network > Zone page, edit the appropriate zones. 2023 Palo Alto Networks, Inc. All rights reserved. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks Captive Portal SSO, Create a Palo Alto Networks Captive Portal test user, Palo Alto Networks Captive Portal Client support team, Learn how to enforce session control with Microsoft Defender for Cloud Apps. On the. Log into support.paloaltonetworks.com and download the latest User-Id Agent. Thinking about upgrading your next-gen firewalls and Panorama to PAN-OS 10.2? In early March, the Customer Support Portal is introducing an improved Get Help journey. Replace Local Firewall object (address) with Panorama pushed object? Since the lowest PAN-OS you mentioned is 7.0.2, I would recommend running the agent at version7.0.2-2. User-ID Agent - Failed to validate client certificate - Palo Alto Networks Users can be authenticated with any DC in the domain, so you can enter up to 10 IP addresses. Prisma Access and Panorama Version Compatibility. Palo Alto Networks User-ID agent must be Version 4.0 or higher. To test, run the following command from the User-ID agent. an AD account for the User-ID agent. You install the User-ID agent on a domain server that is running a supported operating system (OS) and then connect the User-ID agent to exchange or directory servers. Certificates should be fine on both sides. 02:16 PM. The button appears next to the replies on topics youve started. Zip the user-id agent folder and back it up to a different location. can it monitor, and where can I install the User-ID Credential service? User-ID agent upgrade consideration qafcopa L1 Bithead Options 03-24-2017 03:42 AM Hello, I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. The third party agent communicating with the same authenication credentials as FortiNAC, utilizing the ability to unify credentials across multiple products (e.g., Single Sign-On). If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. If you don't have Azure AD, you can get a. USB/Thunderbolt external Ethernet adapters, Host registration and user authentication, WinRM Device Profile Requirements and Setup, Add or modify the Palo Alto User-ID agent as a pingable, Replace a device using the same IP address, Set device mapping for unknown SNMP devices, Assigning access values and CLIconfigurations, Apply a port based configuration via model configuration, Apply a host based configuration via the model configuration, Apply a CLI configuration using a network access policy, Apply a CLI configuration using a scheduled task, Requirements for ACL based configurations, Registration Approval (Version 8.8.2 and above), Portal configuration - version 1 settings. By continuing to browse this site, you acknowledge the use of cookies. Where Can I Install the User-ID Credential Service? The best way to verify the same is referring to the release notes of the base image. I am running version 8.0.4-5 of the UID agent. Windows XP, Windows 7, Windows 8 or Windows Server 2003/2008/2012. In the menu, select SAML Identity Provider, and then select Import. PDF Palo Alto Networks Compatibility Matrix - University of Wisconsin This account needs the user right to read the security logs on the domain controllers. Mobile Network Infrastructure Feature Support, PAN-OS Releases by Model that Support GTP, SCTP, and 5G Security. Panorama Web Interface. It should return the user currently logged in to that computer. In early March, the Customer Support Portal is introducing an improved Get Help journey. Once you configure Palo Alto Networks Captive Portal you can enforce session control, which protects exfiltration and infiltration of your organizations sensitive data in real time. The User-ID agent account needs to be added to the "Remote Desktop Users". The LIVEcommunity thanks you for your participation! Determines how often the device should be polled for communication status. Integrating Palo Alto Networks Captive Portal with Azure AD provides you with the following benefits: To integrate Azure AD with Palo Alto Networks Captive Portal, you need the following items: In this tutorial, you configure and test Azure AD single sign-on in a test environment. Port number of your choosing - any port number not currently used on this machine. By continuing to browse this site, you acknowledge the use of cookies. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, upgrade consideration for collector group in 10.1, Any impact or issues on Panorama-PA5220 v8.1.15 with User-ID agent v10.1.0 installed, Query regarding upgrade consideration in Panos 10.0 for "Address Groups and Service Groups". If WMI probing is enabled, make sure the probing interval is set to a reasonable value for the amount of workstations it may need to query. What Do You Want To Do? such as the, Add the Palo Alto Networks User Agent as a pingable device in, In Event to Alarm Mappings, you can map the. 05-16-2016 I am truly at my wits end, cannot seem to find anything useful about this online and not sure how to troubleshoot this. Where can I install the User-ID agent, which servers How to Upgrade User-ID Agent? - Palo Alto Networks Port number of your choosing - any port number not currently used on this machine. If a user doesn't already exist in Palo Alto Networks Captive Portal, a new one is created after authentication. I have 2 servers with the user-id agent and 2 servers with the terminal server agent all set up and working. wmic /node:workstationIPaddress computersystem get username, Windows 2003 /2008 / 2012 / 2012 R2 or 2016 Servers, Windows2019(for User-ID Agent 9.0.2 and later). Making the account a member of the Domain Administrators group provides rights for all operations. Both firewalls connected to the same User-ID agent server. 08-29-2017 The member who gave the solution and all future visitors to this topic will appreciate it! The firewall on PAN-OS 8.0 will keep getting user information from the UserID Agent on lower versions, you will not be able to leverage new features but old functionality will keep working, If the agent is upgraded the older PAN-OS will still be able to get user-id information from but new functionality will not be available to the older PAN-OS. If not, not all the User-to-IP mappings may be included since any domain controller can potentially authenticate the users. The User-ID agent account needs to be added to the "Remote Desktop Users". We didn't like this solution and backed it all out. Palo Alto Networks Captive Portal supports just-in-time user provisioning, which is enabled by default. In the menu, select SAML Identity Provider, and then select Import. 7 Supported OS Releases by Model Use the tables throughout this Palo Alto Networks Compatibility Matrix to determine support for Palo Alto Networks next-generation firewalls, appliances, and agents. What Features Does GlobalProtect Support? Palo Alto UserID Agent Configure Steps - CyberSecurity Memo The LIVEcommunity thanks you for your participation! This is sent with the logged in user ID to Palo Alto. In this section, you'll create a test user in the Azure portal called B.Simon. Time is stored in minutes. Is it possible to disable the certificate check in User-ID Agent 8.0.4? Determine which domain (with corresponding domain controllers) the user-agent will be querying. Palo Alto UserID Agent Configure Steps. That said, PAN-OS 6.0 was end-of-lifeMarch 19, 2017. Determine which user account can be used by the user-agent to query the domain. Thank you for the reply. You can enable your users to be automatically signed-in to Palo Alto Networks Captive Portal (Single Sign-On) with their Azure AD accounts. So either the agent or the firewall are using out of date certs or some other mismatch. Select this check box to apply the Palo Alto SSO options only to the selected Host group in the drop-down list. Registration methods HiTypically, you want to run the agent at the same or lower version than your PA firewalls. is sent to the Palo Alto Networks User Agent. Domain admin has this by default. The button appears next to the replies on topics youve started. Must be running Windows Server that is a member of the domain in question. Where Can I Install the GlobalProtect App? Other messages: Please start the PAN agent service first. Select the Use Integrated Agent check box and enter port 443 in the XML API Port field. Palo Alto Networks User-ID agent must have a logged-on User. For more accurate IP to user mapping support, disable netbios probing. The User Agent Palo Alto Networks: Firewalls, Panorama, Minemeld y Expedition CheckPoint: SmartCenter, SmartEvent, Gateways Symantec: Symantec Management Center, Advanced Security Gateway Netscope Secure Web Gateway Approximately the time spent by category 25 % Support and resolution Incidents 20 % Change Management For Palo Alto Windows User-ID agent versions prior to 7.0.4, the XML API must be enabled to allow communication with, Hosts that will be affected by or managed by the Palo Alto Networks Next-Generation Firewalls, WildFire Appliance Analysis Environment Support, PacketMMAP and DPDK Drivers on VM-Series Firewalls, Partner Interoperability for VM-Series Firewalls, Palo Alto Networks Certified Integrations, VM-Series Firewall Amazon Machine Images (AMI), CN-Series Firewall Image and File Compatibility, Compatible Plugin Versions for PAN-OS 10.2, Device Certificate for a Palo Alto Networks Cloud Service, PAN-OS 11.0 IKE and Web Certificate Cipher Suites, PAN-OS 11.0 Administrative Session Cipher Suites, PAN-OS 11.0 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 11.0 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.2 IKE and Web Certificate Cipher Suites, PAN-OS 10.2 Administrative Session Cipher Suites, PAN-OS 10.2 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.2 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.1 IKE and Web Certificate Cipher Suites, PAN-OS 10.1 Administrative Session Cipher Suites, PAN-OS 10.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 9.1 IKE and Web Certificate Cipher Suites, PAN-OS 9.1 Administrative Session Cipher Suites, PAN-OS 9.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 9.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 8.1 IKE and Web Certificate Cipher Suites, PAN-OS 8.1 Administrative Session Cipher Suites, PAN-OS 8.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 8.1 Cipher Suites Supported in FIPS-CC Mode. How to Install the Palo Alto Networks User-ID Agent Please open the release notes and click on theAssociated Software Versions, From there you can checkMinimum Supported Version with PAN-OS 7.0 ( For user-id and other soft. Which Servers Can the User-ID Agent Monitor? User-ID Agent Setup Tips - Palo Alto Networks Ignore list - IP address of the terminal server, any other machines that could potentially have multiple users logged in simultaneously. - edited We are planning to upgrade the User-ID Agent from version 6.0.6-4 to7.0.3-13. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. Download and install the latest version of user-agent from. I think this may be left over from when we were trying to implement the integrated user-id agent. All messages include user ID and IP address. In Windows 2008 and later domains, there is a built-in group, Event Log Readers, that provides sufficient rights for the agent. When the Palo Alto Networks User-ID agent is configured in FortiNAC as a pingable device, FortiNAC sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. Click Accept as Solution to acknowledge that the answer to your question has been provided. To upgrade the User-ID agent: Navigate to services and stop the service User-ID Agent. cannot apply a policy without a user ID. If NetBIOS probing is enabled, any connections to a file or print service on the Monitored Server list is also read by the agent. If you are not using the Windows User-ID Agent and your firewall is version 6.0 or later, you must configure FortiNAC to integrate directly with the firewall. User-ID agent to exchange or directory servers. Click Accept as Solution to acknowledge that the answer to your question has been provided. The domain controller (DC) must log "successful login" information. When the Palo Alto Networks User-ID agent is configured in Fortinet as a pingable device, Fortinet sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. This setting is under Network > Zones: Status of the Agent and connection statistics, Display a single IP mapping with details including group info, Display the groups being parsed on the firewall, Display the members of a group according to the firewall. The User-ID agent version is 7.0.5-3. 07:34 AM. When you click the Palo Alto Networks Captive Portal tile in the My Apps, you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. In the firewall, in device>user identification> user-ID agents, in the properties of the server, do I need to check the "Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? A host has no associated owner and is registered as a device; a user logs onto the network with this host. To integrate with the Palo Alto Networks User-ID agent you should be aware of and configure the following items: FortiNAC cannot integrate with Windows User-ID Agent versions 7.0.4 and higher because the Enable User-ID XML API option is not available. What is the impact with the firewall with PAN-OS 7.0.7 if the User-ID agent running on 8.0.1-21 version? In early March, the Customer Support Portal is introducing an improved Get Help journey. User-ID Agent 10.1 Release Information - Palo Alto Networks For example, if there are 5,000 hosts to probe, do not set a probing interval of 10 minutes.