The laptop display went blank and was moved to the connected monitor. Plug the power adapter into the docking station and turn it on. But when I check all the specs for the docking station it doesn't tell me if I can have all 4 ports in use (for external displays) at the same time. The most common type of dock is a desktop model with multiple video, USB, audio and other input/output ports. However, it's important remember that these types of accessories draw battery life faster than their wired counterparts so make sure take into consideration when choosing components for extended periods working long hours/days away from home office/deskside accessibility. Or click Update All to automatically download and install the correct version of all missing or outdated drivers on your system. 2nd monitor not recognized when using a docking station. So. It is not a that serious issue to be worried about. This also helps you determine if your system is responsive or not, because pressing the aforementioned button configuration often returns a beep sound. Replaced the current docking station with a new docking station 3. So, if the issue regarding the docking station failing to detect your monitor arose only after a recent Windows update, then uninstalling this update to go back to a previous one could fix your issue. (I tried msinfo but it didn't say much). Igre Dekoracija, Igre Ureivanja Sobe, Igre Ureivanja Kue i Vrta, Dekoracija Sobe za Princezu.. Igre ienja i pospremanja kue, sobe, stana, vrta i jo mnogo toga. We have circumstances where the dock claims to put out 100W of power, but the laptop isn't being powered by the dock, requiring me to supply power using a 2nd cable. Ive also used DisplayPort. 6. 2.Driver Installation :The HDMI ports is plug and play,but the DP video functionality will not be enabled without the driver installation.Download the driver on http://www.displaylink.com/downloads Opens a new window". More so, the resseting process might fail in entirety. WebCannot detect external monitor via ThinkPad USB Dock - ThinkPad About Lenovo. 1. If it works with the same cables and same monitors with a different computer. Please help out. To maximize the potential of your laptop docking station, it is important to take the time to read any accompanying documentation in order to ensure that you are using all of its features correctly. Most modern laptops will work with almost any type of dock, but some may require special adapters or cables for compatibility with specific models or brands. Search for Device Manager and open it. Laptop also must have TB3. Subscribe to our newsletter or follow us on social media to get the latest news about products, promotions and more. The dock has 2x DPs, an HDMI port, and a Type C port. boot into bios page (press enter at lenovo icon), and set internal battery power off also (look for it). laptop docking station Please Note: Docking Station Docking Station Not Detecting Monitors? Additionally, some models offer options for linking together two (or more) different docks together from different manufactures; typically there will be small program bundled with each device which must be installed before attempting this advanced feature thus providing maximum compatibly across platforms regardless of brand loyalty previously shown by users at all levels - from casual enthusiasts who just want something easy through professional users looking for maximum flexibility/performance output possible. 7 Ways to Fix It, LG Monitor Speakers Not Working? {"backgroundColor":"#e6f4fa","sideMsg":{"t_id":"","language":{"fr_ca":"","en_ca":""},"id":""},"data":[{"bannerInfo":{"t_id":"Page82d014ad-4e7e-4694-9d96-a7cd6ba1853e","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cspan%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%22%3ESave%20up%20to%20%7BsavingPercent%7D%20during%20the%20Annual%20Sale.%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Fd%2Fdeals%2Fdoorbusters%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20style%3D%22text-decoration%3A%20underline%3B%20color%3A%20rgb(0%2C%200%2C%200)%3B%22%3E%3Cspan%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%22%3E%3Cstrong%3EShop%20Now%20%26gt%3B%3C%2Fstrong%3E%3C%2Fspan%3E%3C%2Fa%3E%3C%2Fp%3E","en":"","fr":""},"id":"Page82d014ad-4e7e-4694-9d96-a7cd6ba1853e"}},{"bannerInfo":{"t_id":"Paged75e2e42-5cf0-448c-a32f-bb612538332e","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cspan%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%22%3EEarn%203%25-9%25%20in%20rewards%20and%20access%20to%20exclusive%20member%20perks%20when%20joining%20MyLenovo%20Rewards.%20%3C%2Fspan%3E%3Ca%20href%3D%22%2Frewards%2F%3FIPromoID%3DLEN775755%22%20target%3D%22_self%22%20textvalue%3D%22Join%20for%20Free%20%26gt%3B%22%20style%3D%22text-decoration%3A%20underline%3B%20color%3A%20rgb(0%2C%200%2C%200)%3B%22%3E%3Cspan%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%22%3E%3Cstrong%3EJoin%20for%20Free%20%26gt%3B%3C%2Fstrong%3E%3C%2Fspan%3E%3C%2Fa%3E%3C%2Fp%3E","en":"","fr":""},"id":"Paged75e2e42-5cf0-448c-a32f-bb612538332e"}},{"bannerInfo":{"t_id":"Page14b22956-aa67-47c1-bff2-23af1efeb966","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cspan%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%22%3EBreak%20up%20your%20purchase%20in%20up%20to%2012%20equal%20monthly%20payments%20with%200%25%20interest*.%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Flandingpage%2Flenovo-financing-options%2F%3FIPromoID%3DLEN771093%22%20target%3D%22_self%22%20textvalue%3D%22See%20Details%20%26gt%3B%22%20style%3D%22text-decoration%3A%20underline%3B%20color%3A%20rgb(0%2C%200%2C%200)%3B%22%3E%3Cspan%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%22%3E%3Cstrong%3ESee%20Details%20%26gt%3B%3C%2Fstrong%3E%3C%2Fspan%3E%3C%2Fa%3E%3C%2Fp%3E","en":"","fr":""},"id":"Page14b22956-aa67-47c1-bff2-23af1efeb966"}},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Pageece71e46-5679-4313-99b2-2b419f5aaff5","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cspan%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%22%3EFree%20shipping%20sitewide%2C%20no%20minimum.%3C%2Fspan%3E%3C%2Fp%3E","en":"","fr":""},"id":"Pageece71e46-5679-4313-99b2-2b419f5aaff5"},"gInfo":{"t_id":"","language":{},"id":""}}],"autoRun":true}. Earn rewards to use on future purchases at Lenovo & LenovoPRO. If USB 3.2 Gen 2 can transfer 10 Gbps, maybe it's having trouble, kind of whatBig Green Man was getting at maybe when I connect via USB 3.2 Gen 1, in addition to the 2x DPs, the dock will use the bandwidth in one second for the DPs and the next second for the USB-adapter, creating the illusion they're all communicating simultaneously when they're actually taking turns. Is it something to do with the graphics card of each machine or the generation of the port I'm connecting to? If you connect the dock to a Thunderbolt 3 connector on your computer, and the connector supports DisplayPort 1.2: One video output: up to 3840 2160 pixels / 60 Hz, Two video output: up to 3840 2160 pixels / 30 Hz, Display and Video Output Configurations - Docking Stations, Samsung LU28R55 Product Specifications (c. 2019), User Manual: https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_HK_EN&CttFileID=7681403&CDCttType=UM&ModelType=N&ModelName=U28R550UQC&VPath=UM/202004/20200424093114575/BN46-01082A-Eng.pdf&OriginYN=N. not detecting monitors HDMI or DisplayPort If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Check the option for Multiple Displays. Also, unplug all your cables and firmly plug them back on again. Most of the docks I've come across thus far only list the port types on the docking station but doesn't clarify how many monitors can be supported by the dock itself. Some component is governing whether it works in the Lenovo laptop I have, and I don't know what component that is. However, if it doesnt, you should probably try to exchange it or buy a new dock. After eCoupon limit is met, price is {nonEcouponPrice}. Disconnect the docking station from your PC. Unplug the docking station from your PC. Unplug your docks power cord. Unplug monitors from the dock. Hold the power button on your docking station for 3-4 seconds to reset it. Power up the docking station and connect it to your computer. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Type above and press Enter to search. Steps to reinstall Graphics Drivers: Press the Windows key on your keyboard or click on the Windows button on your taskbar. Create an account to follow your favorite communities and start taking part in conversations. In most cases, Dell Docking Station Not Working issue is due to faulty or outdated device drivers. Dell Laptop Not Detecting Monitor Through a Docking Station When I plug in my dock, the monitor wakes from sleep mode on the correct source but remains blank and then goes back to sleep. Restarting your docking station as well as your computer is known to fix minor glitches causing them to feel incompatible. How Do You Connect A Docking Station Coolblue Anything For Smile. The external monitor works well with my other computer through the docking station). I need to connect a Lenovo 81X2 to 3 external displays via a Type-C dock [I'm using dock model DKX U001] and use the laptop's display. Worked as expected. Go to Drivers & software > Manual Update > BIOS > Choose Operating System. The system enters or resumes from a Modern Standby, Hibernate (S4), or Soft Off (S5) power state. Check documents on compatibility, FAQs, upgrade information and available fixes. Docking Station Not Detecting Monitors? Heres How to Fix It So, if there are no hardware malfunctions, the fixing processes should be pretty straightforward. 2023 LaptopJudge, 4856 Ottis StreetOklahoma City, OK 73109, Quick solution for malfunctioning Dell Docking station, Solution 1 Check the physical connection, Solution 3 Update the Dell Docking Station Driver, Option 2: Automatically update the driver (recommended), Why Does The Cursor On Laptop Jump Around. We are sorry, eCoupon {0} {1} has been fully claimed. Before making a purchase, it is also helpful to check what peripherals are supported by each model so that you are confident everything will work with your current setup before making a purchase. I run two external 4k displays along with the laptop screen itself on a Latitude5400 or 2020 13" 10th Gen MacBook Pro using just one USB-C connection. Please contact your Lenovo Sales Representative to renew this item. It's a IdeaPad Flex 5 14ARE05, BIOS Version EECN20WW. When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following: Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. External Monitor Not Waking Up After Sleep? I'm hoping this doesn't ultimately come down to trial and error because I've been doing that so far and it looks very unprofessional on my part. This makes it easier to find items or interact with the dock compared to having a separate computer and multiple peripherals that are spread around your desk. Bought the essential dock to try and save some money at home, Lenovo chat said it would be fine but there was no mention of what monitor was being used. Docking stations typically provide a variety of connection options for connecting to other devices. To create an account without earning Rewards, register below. How Do You Connect A Docking Station Coolblue Anything For Smile. Bonus Flashback: March 3, 1969: Apollo 9 launched (Read more HERE.) Monitor is a Samsung LU28R55, 60Hz 4K, but it always defaults to 59Hz in display settings and has only ever worked like this. To change the priority between the USB-C connector and the HDMI connector, start the ThinkPad Setup program (see Configuring ThinkPad Setup on page 63), and then configure the Shared Display Priority in Config menu on page 65. Connected a monitor to both DP ports, both would come up--no problem. An incomplete configuration in the display settings often causes the docking station to fail to detect the monitors. Some of the software running on the hardware may have been corrupted. but why the Lenovo dock didn't work at all, with even one monitor that is a mystery indeed. Be sure to try all the methods until one of them work for you. Device crashes can sometimes be resolved with a simple reboot. Ask the community. I didn't know that. Join for free to start saving today. Mounts designed to fit a variety of solutions in any environment. - 20017. USB 3.0 Dual Bay SATA HDD Docking Station - SY-ENC50091 Part Number: SY-ENC50091. Select PC Support from the PC category. What ports do you connect between dock and monitors? Press J to jump to the feed. On the original dock, I tried using both display ports and the Type-C to HDMI adapter for the 3rd display but that didn't work.. the 2 monitors connected via the DP worked, but the 3rd one didn't work. To work around this issue, use one of the following methods: Change Lid close action to any setting other than "Do nothing. However, when I connect the monitor directly via the HMDI port, it works. Restart the Graphics Driver. Two video output: up to 3840 2160 pixels / 30 Hz. But all comes back on, on next reboot. I have the latest driver running on the laptop--checked multiple times. Earn 3%-9% in rewards and access to exclusive member perks when joining MyLenovo Rewards. So, if your system is responsive, youll hear a beep. Or is there a way I can see the specifics of the port in the GUI? Laptop Not Detecting Monitor Through Docking Station Join for Free >, Break up your purchase in up to 12 equal monthly payments with 0% interest*. Wee sorry, there are no locations within {0} miles. You will be prompted to upgrade when you click Upgrade All .). Once the uninstallation process is complete. And what are the pros and cons vs cloud based? ", "Very reliable company and very fast. The other USB C port (with USB-C symbol) is only for data transfer, speed up to 5Gbp/s,not support charging or video output. Herere 8 Ways to Fix It, Cookie Clicker Garden Guide to Unlocking Every Seed, Computer Turns On But Monitor Says No Signal (9 Ways To Fix). Click the Update next to the marked driver to automatically download the correct version of that driver, then you can install it manually (you can do it with the FREE version). Then back to black and I login to my work profile on the laptop screen. There are a lot of caveats when trying to support 3 external monitors through a docking station. ", 1 USB-C 3.1 Gen 1 (Power Delivery, DisplayPort 1.2), 1 USB-C 3.1 Gen 2 (Thunderbolt 3, PD, DP1.2), JHL6240 Thunderbolt 3 Bridge (Low Power) [Alpine Ridge LP 2016], PSREF: https://psrefstuff.lenovo.com/Product/ThinkPad/ThinkPad_T580, User Guides, etc. So I'm 99.9% sure it's her laptop. Until the next meeting, then lather rinse repeat; Notes: Not a power issue. If you dont have the time or patience to manually update Dell Docking Station drivers, you can do it automatically with Driver Easy. Follow the steps shown below to do so: The latest drivers built are required for your hardware to perform in the most efficient way. Next, we will show you how to update BIOS in detail. Fairly positive its integrated graphics so config 1, its an i5 too. Please de-select one to add another. USB C Laptop Docking Station Dual Monitor, 13 in 1 Docking Station Triple Monitor Dell I wish I could find the specs for the Lenovo USB 3.2 Gen 2 port and compare that to the DELL spec. What could be the issue here? This did work. Remove the AC Adapter if youre using a laptop. Docked external monitor not working in Windows 10 version 1703 Gamber-Johnson product solutions are compatible with a wide variety of product accessories from both third party partners and Gamber-Johnson directly.