Getting your tickets you bought on StubHub : StubHub They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. With that said, you may still find yourself dealing with some additional checkout fees. The extra fee increases Ticketmaster's profits. Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. 3. Obviously, were used to paying fees anytime we buy tickets online. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". You can try reaching out to Ticketmaster and see why the tickets are greyed out. (Meanwhile his employees make an average of around $24,000 a year). Home; Sport; Boxing; Goodwin Promotions; A Night of Professional Championship Boxing - Fight Night 17. Got a confidential news tip? They are available in both Apple Store and Play Store - free of charge, of course. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). Ticketmaster vs Stubhub: Which Is Right For You? [2023] Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. Is there any way I am able to give these tickets to the buyer? 7 best ticket site alternatives to Ticketmaster. Indeed, they found that buyers with at least ten previous site visits spent less than the newbies in the hidden-fee group. Press J to jump to the feed. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Third-party ticket sites are your best bet if you didn't get in. But it becomes a "buyer beware" type market, experts said. Ticketmaster vs Stubhub - New York City Forum - Tripadvisor A-List Members gain access to the best seats and the lowest prices. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). Previously, it was known as the largest secondary ticket marketplace in America. Gators Ticket Office - Florida Gators The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. REMINDER: The Tour Organizers will be making 100% of tickets available for purchase during the ARMY MEMBER Presale. The Customer support services are open on all days but they have a certain time range they need to be reached out within. Sorry we couldn't be helpful. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. After the payment is successfully done, youll be forwarded to the confirmation page and youll receive your order number and other important details on that page. Danielle is the author of this solution article. As an Amazon Associate we earn from qualifying purchases. There are a lot of differences between StubHub and Ticketmaster. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. The Worst Deal Ever: The Inside Story Of The Epically Bad - Forbes Enter the recipient's first and last name, email address, optional note and phone number. [2022], Ticketmaster vs Ticketek: Which Is Best For You? The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Even so, the veteran shoppers still spent 15% more with hidden-fee pricing relative to the StubHub veterans who saw the full price up front. Taylor Swift with HAIM and GAYLE. 1. Remember, the receiver's email address must be different to the sender's email address. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. Taylor Swift with beabadoobee and Gracie Abrams. Vivid Seats vs. StubHub - Which Ticket-Buying Platform is Better? - Alphr Buying tickets on the "secondary market" poses an elevated risk of fraud and/or exorbitant prices for consumers, entertainment-industry experts warned. Glitzier events like Broadway shows and arena sports have pretty high fees, but theres an odd premium placed on pop stars. 2. He noted that some governments have considered regulating this behavior to increase transparencyCanada, for example, has banned the use of drip pricing for ticket sales. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. 1. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. You would transfer the tickets from your Ticketmaster account to the buyers email address. Different events have different buyer fees. By choosing I Accept, you consent to our use of cookies and other tracking technologies. Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. I'm confused. Our Latest Podcast, Spotify, Apple Music, and YouTube Music Are Only Getting Bigger Which Is Great News for Niche Streaming Platforms, Meet the Artist Who Is Literally Saving His Fans Lives Our Latest Podcast, How to Game the Billboard Charts (And Why You Shouldnt), Stop Chasing Playlists and Start Building a Music Career Our Latest Podcast, UMG-Tidal Collaboration Extends to Deezer and Video-Sharing Services: The Artist-Centric Approach Is Not Limited Solely to Streaming, McDonalds Franchisees Pushing Back on Cardi B & Offset Meal, Korean Court Prohibits SM Entertainment From Issuing Shares As Hybe Charts Acquisition Plans With New Campaign, Universal Music Group Posts Double-Digit Q4 Revenue Growth, Reiterates Streaming-Reform Plans, How To Use Imposter Syndrome to Your Advantage, How Much Does TikTok Pay You? These two companies often offer tickets for the same events. The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. You are not required to use the same device you used to book the tickets. You are allowed to sell tickets that you bought from some other ticket seller. See Full Review of - Ticketmaster | Stubhub. New Shows Announced in the U.S.! On the homepage of its website, you can search for the event you are looking for. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. Sometimes, StubHub has the ability to lower the ticket prices just enough to beat out the competition. why does ticketmaster pay you after the event A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. Reader support helps us keep our explainers free for all. Please consider making a one-time contribution to Vox today. The company declined to comment.) Extra Tickets? StubHub Isn't Your Only Option to Profit Which among the two has an easier user interface and is easy to handle? However, instead of being determined by the ticket price, they're charged for every order. Reddit and its partners use cookies and similar technologies to provide you with a better experience. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. It employs mostly professional independent ticket brokers who undergo a strict vetting and ranking process, so it's fairly reliable, too. seven seven = .hide-if-no-js { }. This means people can first purchase the tickets from Ticketmaster and then sell them on StubHub. With StubHub, "The StubHub Promise" guarantees a refund if you were sold a fraudulent ticket. We are changing the way you register and sign-in to the StubHub Community. Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. In addition, they don't have the same order processing and delivery fees imposed by Ticketmaster. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Tickets for concerts and sporting events. Nearly every ticket will have a convenience fee added for doing business through this service. You will enter your community username and new password and done! "Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets," Sterioff wrote in her original action. So, this certainly means you can be at a loss or profit accordingly. All rights reserved. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called drip pricingwhereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. Meanwhile, the tickets soared on the resale market topping $10,000 in some cases via ticket sites like StubHub. Tickets can be delivered to your home by mail. These results implied that the hidden-fee buyers were misinformed about the total purchase price. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. FanProtect service helps find replacement tickets if something goes amiss. This shafting of consumers fed one of the largest CEO pay packages recorded in 2017. StubHub vs. Ticketmaster: Where to Get the Best Cheap Tickets
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