I have not received my email confirmation, I didn't receive my documents in the post. We are remunerated by commission for the arrangement, service and renewal of A free inside look at company reviews and salaries posted anonymously by employees. Were sorry that you did not enjoy your time with us and we wish you success in your future role. Our training programme is open to anyone interested in developing their career and were sorry you felt unable to engage in this. var ASSETS_BASE = '//cdn2.editmysite.com/'; Are you a company? Warm regards,Ross. Average Interview. David the Staysure agent explained and guided us through the Health Check requirements as my partner is on a NHS waiting list for a minor operation.The travel policy he recommended saved us more than 30% on the equivalent travel policy available through our holiday travel agent. This was just batched in with any normal claim, just as if Id lost my purse. Trying to be fair with this company has cost me dearly so if you are looking for travel insurance dont judge on how nice they are in taking your money look far deeper than that hope you dont get hung out to dry as i have, Dear Mr Betts Thank you for taking the time to leave a review. Could not be happier with policy and service, Dear Clive Thorneloe,Thank you for your 5 star review. My dads body was left in the hotel room for over 24 hours. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Sunday 25 December: Closed .wsite-product .wsite-product-price a {} We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. Verify your email to use filters. .wsite-menu a {font-size:14px !important;} The team leaders judged me not being in without any understanding. We are so pleased to hear that you are happy with the service and our staff were so friendly and helpful.Thank you for choosing Staysure. I used to use other companies but I am so grateful to my friend that recommend this fantastic travel insurance company. 2023 Resolver Consumer Online Limited. Contact Staysure Our friendly team are here to help Get in touch Department Opening times Telephone Insurance Sales - Monday to Friday: 8:30am - 8pm - Saturday: 9am - 5:30pm - Sunday: 10am - 4pm Christmas hours: - Saturday 24 December: 9am - 3pm - Sunday 25 December: Closed - Monday 26 December: Closed - Tuesday 27 December: 9am - 5pm No administration fee is changed while making changes through My Staysure. Didnt have to wait very long to be answered. Anyone can write a Trustpilot review. Have a fantastic holiday. Warm regards,Vicki, Why not be upfront and tell people they can get it cheaper, no consideration on grades of cancers, I am low grade will take 10 to 20 years to affect me so why one size fits all, it is so wrong. HR Director. Best and worst companies at resolving issues. Thank you for your feedback and sorry to read your comments. At a recent Townhall we shared our long term strategy and the tools we're implementing to help us achieve our vision and objectives. I wasn't entirely happy with the service I got but I don't blame the staff for it.
Staysure Customer Service Reviews | Glassdoor You can get award-winning travel insurance, with no upper age limit and well cover most pre-existing medical conditions. We will do everything possible to ensure that you receive a high standard of service. If you need to cancel your policy please click here.
It left me feeling nervous whether Ive done enough to declare everything. They offer excellent value for money, especially taking into account medical conditions, They also provide a superb customer service. Isla Graciosa, 1 Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. We know from employee feedback that hybrid working suits a lot of people and we endeavour to be as flexible as possible, whilst balancing the needs of our customers and the business. View our cookie policy here. didn't blame someone else or their systems), very quickly ensured my documents were emailed to me, answered an additional question about logging on and just genuinely friendly in manner. Training team really try hard and overall enjoyed it. Used chat and phone. #wsite-content div.paragraph, #wsite-content p, #wsite-content .product-block .product-title, #wsite-content .product-description, #wsite-content .wsite-form-field label, #wsite-content .wsite-form-field label, .blog-sidebar div.paragraph, .blog-sidebar p, .blog-sidebar .wsite-form-field label, .blog-sidebar .wsite-form-field label {color:#3f3f3f !important;}
Staysure Travel Insurance Reviews | Read Customer Service Reviews of We'd like to assure you that we put the welfare of our people and customers at the heart of what we do and have rigorously adhered to the Government recommendations to create safe working environments for our employees. right: 0 !important; Dear Anne Parry,Thank you for your 5 star review. Kind RegardsRoss KS K Shattock 8reviews GB May 27, 2016 Two Week Travel Insurance for Lanzarote You may raise your complaint to the Financial Ombudsman Service when a Summary Resolution Letter or Final Resolution Letter has been issued, if youre not satisfied with how your complaint has been handled. They then took back the advance payment I had to get because I had days off due to bereavement, without offering a payment plan when I had offered one before even handing in my resignation. The operator was very efficient, helpful and knew his business. Reviews from Staysure employees about working as a Customer Service Representative at Staysure. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. Here are 8 tips for writing great reviews. 2730-055 Barcarena, Customer Services Department .mobile-nav .icon-caret svg { 'active', Warm regards,Siobhan. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I would like to reassure you that Staysure take all feedback about our products and services very seriously. Opportunity to express yourself and share thoughts and ideas. The breaks are 10 minutes which is very short and not enough for all the stress we have to deal with from dealing with a very high call volume. The call centre dont have enough medical knowledge to assist. We are always striving to improve and welcome our employees' feedback whether it's on forums like this or in our all-employee events, like our Townhalls. policy. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. The HR Team. ERGO Seguros de Viaje Average salary for Staysure Remote Customer Service Representative in Skelmersdale, England: [salary]. We are committed to providing an inclusive and fair environment and do not tolerate negative behavior or bullying. Staysure is a trading name of TICORP Limited. I got a quote online yesterday 2/3/2023 but I had a query which none of the three members of staff i spoke to could explain as the part of the quote I was querying showed up on their screen. Policy came through as expected. eval(function(p,a,c,k,e,d){e=function(c){return c.toString(36)};if(! We recognise there is still more work to do and are putting in place solutions to improve the response rates to customer enquiries and one that supports our team leaders and agents with these calls. I was able to buy the policy only by starting afresh with a new email address and not creating an account. I needed cover to start from today so as to cover me for any monies I pay before we leave and as far as I could tell that had to be on the single trip quote.
We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. I interviewed at Staysure (London, England) in Jun 2022. We are remunerated by commission for the arrangement, service and renewal of .wsite-button-large .wsite-button-inner {font-size:14px !important;} Policy purchased, but I am not happy. Replies to negative reviews in < 24 hours, Read 1 more review about Staysure Travel Insurance. staysure customer service review very helpful, advisor explained everything very clearly and patiently. Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv We are so pleased to hear that you are happy with the service and our staff were so helpful and friendly.
Staysure hiring Customer Service Insurance Agent in Northampton Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. I interviewed at Staysure (Northampton, England) in Apr 2022, Smooth and informative. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Good salary and get bonus if you are lucky, Hard to find a team leader to help you during the call even the customer escalate. a, On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 7. . She had to cancel her holiday to undergo treatment and submitted a claim. Thank you for posting your comments. } .mobile-nav .icon-caret { _W.isCheckoutReskin = false; No progression here unless your good friends with the senior management. The first time started out fine then I was transferred . In my experience Staysure's underwriters, ERV, are an unprofessional, dismissive and rude bunch of sharks, who refused to explain their decision to me, and I even had the phone put down on me. Happiness score is 39 out of 100 39. Staysure Travel Insurance Reviews | Read Customer Service Reviews of www.staysure.co.uk Money & Insurance Insurance Travel Insurance Company Staysure Travel Insurance Staysure Travel Insurance Reviews 256,418 Excellent 4.7 VERIFIED COMPANY www.staysure.co.uk Visit this website Write a review 4.7 total 1% 2% Filter : Most relevant HB We class a complaint as any expression of dissatisfaction whether written or verbal.. You may change your settings at any time or accept the default settings. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Started online, then had to ring them.Got quote from phone call but to be sure not a good time paid but informed bloke I was not happy as a previous letter had quoted much less.Then I got quote from the online information which was lot less than the phone call one which I had already paid for.When I tried to ask for explanation got nowhere.Complaint in but not holding my breath.Both quotes have disappeared from my mail inbox .interesting. The sales agent role gave me a good grounding and Staysure really invested in me and believed that I could progress within the company. We were devastated as grandchildren had been couting the days down. #wsite-title {color:#000 !important;text-transform: uppercase !important;} Have a fantastic holiday. and make your voice heard. var STYLE_PREFIX = 'wsite'; Your agent was fine, but your system baffles me. _W = _W || {}; _W.securePrefix='www.aspokesmansaid.com'; _W = _W || {}; Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Northampton, NN4 7YB. [{"id":"572543938531348002","title":"Vehicle Insurance","url":"vehicle-insurance1.html","target":"","nav_menu":false,"nonclickable":true},{"id":"421888024580954800","title":"Energy","url":"energy.html","target":"","nav_menu":false,"nonclickable":true},{"id":"619399134206047953","title":"Home Insurance","url":"home-insurance.html","target":"","nav_menu":false,"nonclickable":true},{"id":"680077050233375796","title":"Pet","url":"pet.html","target":"","nav_menu":false,"nonclickable":true},{"id":"237491980184033506","title":"Travel","url":"travel.html","target":"","nav_menu":false,"nonclickable":true},{"id":"270266423859338210","title":"Kelvin MacKenzie","url":"kelvin-mackenzie.html","target":"","nav_menu":false,"nonclickable":true},{"id":"431466404164604185","title":"Shopping","url":"shopping.html","target":"","nav_menu":false,"nonclickable":true},{"id":"834396131212916311","title":"Your Complaints","url":"your-complaints.html","target":"","nav_menu":false,"nonclickable":true}], Extremely pleasant member of your staff (Callum) talked us through the questions with great patience. .wsite-elements.wsite-footer div.paragraph, .wsite-elements.wsite-footer p, .wsite-elements.wsite-footer .product-block .product-title, .wsite-elements.wsite-footer .product-description, .wsite-elements.wsite-footer .wsite-form-field label, .wsite-elements.wsite-footer .wsite-form-field label{font-size:14px !important;} .wslide-caption-text {} (function(){_W.setup_rpc({"url":"\/ajax\/api\/JsonRPC\/CustomerAccounts\/","actions":{"CustomerAccounts":[{"name":"login","len":2,"multiple":false,"standalone":false},{"name":"logout","len":0,"multiple":false,"standalone":false},{"name":"getSessionDetails","len":0,"multiple":false,"standalone":false},{"name":"getAccountDetails","len":0,"multiple":false,"standalone":false},{"name":"getOrders","len":0,"multiple":false,"standalone":false},{"name":"register","len":4,"multiple":false,"standalone":false},{"name":"emailExists","len":1,"multiple":false,"standalone":false},{"name":"passwordReset","len":1,"multiple":false,"standalone":false},{"name":"passwordUpdate","len":3,"multiple":false,"standalone":false},{"name":"validateSession","len":1,"multiple":false,"standalone":false}]},"namespace":"_W.CustomerAccounts.RPC"}); We are so pleased to hear that you are happy with the service and our staff were so helpful and friendly.Thank you for choosing Staysure. I know you have to make money but not to sure if the way you do it is ethical, Dear Mr SattinThank you for taking the time to leave a review.Staysure take all feedback relating to our products and services seriously. Were available during the following times:
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