You. Fine linens, feather duvet on stateroom beds, and a pillow menu. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. When we talked to the butler, she said, "I'll bring you a menu. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Champagne, custom selection of liquor, fruit, bottled water and sodas. The service operates as a dedicated phone line, available . I hope those neighbours tipped him well as he was so devoted. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. I had no idea about the pizza. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. This may be something that is a difference between European standards and American. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. I will call him. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. Evening turndown service of guests beds. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Started August 27, 2021, By A, This is a question than I hear many first time cruisers ask but luckily we've never had. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. Concierge service to help guests book their dining, entertainment and more with NCL. Just up the tip. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Your Royal Genie will arrange for a special celebration just for you. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. NCL introduces concierge service for top guests - Travel Weekly The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. 6,694 sq. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. I didn't ask for any other meals in our room on that, or any other cruises. Ship and Suite Orientation. the grandson had a meltdown and dad went to the room. Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community This suite additionally includes a private balcony. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. Think of it this way. They also explain how you access certain parts of the ship so, for . Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. What's the difference between a cruise ship concierge and butler? Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. Concierge services to help guests book dining, entertainment, shore excursions, and more. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? Cruise ship travel is changing this year: 7 changes you can expect in 2023. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Tomorrow could be a plate of hand-made chocolates or a canap assortment. Watch the horizon glide by from expansive private balconies. Minisuite is a balcony room with a slightly bigger bathroom. LauraS The high annual fee is only worth it if youre taking full advantage of the cards benefits. The Haven has plenty of space for guests to lounge and relax. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. There is some crossover, of course, but that's the general delineation. The first time I let the butler spoil me since I was a suite rookie. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. You'll feel like a VIP -- and you are one! Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. .One family cruise we were in Cagneys. FNP /PA-C - CenterWell - Alhambra Clinic The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Butlers aren't run-of-the-mill cabin stewards. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. ft. I have found the concierge to be hit or miss. To find out more, please. Your butler can also help with in-room parties. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. In one case I waited in the Lounge for my Butler escort. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. Being a guest of The Haven with Norwegian Cruise Line means personalized service. There is another thread about tipping the Butler good luck with that one. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. Hey, you only live once! *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. They also handle your priority disembark at the end of the trip. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. An aft-facing mini-suite would not include a butler/concierge. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. Stay close to them with our convenient connecting staterooms. Find the right card for you. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". The same cabin called 3 times. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway.