Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. CA subscribers on the free combination Non-Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 14 GBs of data. Customers must be first-time Amazon Prime . Account type Residential Business First Name Last Name Account number cancel Account Sign Up and Security FAQs Where is the account number on my bill? 2) You authorize enTouch Wireless to disclose necessary information that you have provided to third parties, or information that enTouch Wireless has obtained about your rewards account: (i) to agents of enTouch Wireless or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court . enTouch Wireless Contact Info Customer Service: 1-866-488-8719 The password is the last 4 digits of that sim card. An eligible household is limited to one monthly service discount and one device discount. International calling is enabled for direct communications between 2 people; certain numbers (e.g. ENTOUCH Smart Building Solutions. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you may qualify! BROADBAND DATA. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Life Wireless Customer Service SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. Only eligible consumers may receive ACP discounts. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Channel Line Up; About Us. Safelink is the oldest and the largest company providing best free government smartphones for years. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. OUR FACILITY. Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? Videos stream at DVD quality (480p). Click here to enroll today to see if you qualify! Learn more about Lifeline and qualification. *Unlimited data does not mean unreasonable data usage. How Do You Add Prepaid Minutes to a Verizon Phone? - Reference.com You can find your account number in the following places: On. Click here to Enroll Today! You may continue to receive your Lifeline service without enrolling in the ACP program. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service Unlimited does not mean unreasonable usage. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. A Roku account gives you access to the Roku Channel Store. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements.This will put you in touch with a customer service representative who will help you settle your account. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. BROADBAND DATA. Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. Need Assistance? Read More Award-winning support is just a tap away. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. You agree that any state, local, Tribal government, school, or school district may share information about your receipt of benefits that would establish eligibility for the ACP and that such information will be used only to determine ACP eligibility. . Or you can always return to this page, and use the contact form. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Power On the phone. Budget Mobile - Free Government Cell Phones The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Free Government Phone & Wireless Service | TruConnect Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Specialties: This location is closed to the public. An eligible household is limited to one monthly service discount and a single one-time device discount. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. Our terms and conditions will apply. entouch wireless account number and pin - Sercano.com The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. LITTLE ROCK, Ark. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. All prepaid minutes and payments are generally credited instantly to a Verizon account. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. Veterans Administration benefits statement. Promotional offers may be modified or withdrawn at any time. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! enTouch Wireless reserves the right to block calls to any country or international number range without notice. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. Click here to view the Paper Application options. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Rates do not include taxes & fees, where applicable. Your account number can be found in the top right corner of any bill or by logging into your online account. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Only eligible consumers may enroll. Note from ENTOUCH CEO: Let us join you on your journey. It also helps you to easily solve common issues without needing to call customer service. Verified customer. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. Please allow up to 1 business day for the ticket to be resolved. Complaints for Entouch Wireless - Better Business Bureau Most individuals who qualify for Lifeline also qualify for ACP. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. MyEntouch | Login | Index TheOnline Enrollment formis easy to use and will walk you through each step of the process. Congress recently created the Affordable Connectivity Program, or ACP, which is a new long-term, $14 billion program. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at, No. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Rasta Jeff of St. Clair, US. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. Our standard terms of service, including the Acceptable Use Policy, apply and are available here: https://www.entouchwireless.com/terms-of-service/. Please refer to the terms of service for more details on our policies regarding the reasonable use of our unlimited talk, text and/or data offerings. We're here for you, 7 days a week, 7am-12am Eastern. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. . Roku | Create a Roku account Tell Customer Support you want to Port your current phone number to your new phone. These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Mar 24, 2021 1:00 am EDT. Melanie Pinola As a service. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. Copy of last year's State or Federal income tax return. Customer's Full Name *. CA subscribers on the free combination CA Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 25 GBs of data. Unemployment/Workers' Compensation benefits statement. If you already own a phone, you could also bring your own device to EnTouch Wireless. Billing Help & Support - Meet Our Companies: RCN, Grande, Wave, & enTouch You will receive great, reliable service! B10. entouchwireless.com PO Box 37 Hiawatha, IA 52233 Phone: 866.488.8719 Email: support@entouchwireless.com Further Reading on EnTouch Wireless Leave a Reply Your email address will not be published. How to Check My enTouch Wireless Application Status *All forms of ID must be valid and used before expiration date. Veterans Administration benefits statement. After 30 days of non-usage you will be de-enrolled in the program. You can also opt out of data. EnTouch Wireless Get a free smartphone from EnTouch Wireless. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. PIN: Go to your online account. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. Be ready with your wireless account number, PIN or password, and billing address. Please enter your username and password to access your account. BROADBAND DATA. Offer not available for existing enTouch Wireless customers. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). You must opt-in and choose an eligible ACP service plan. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. For more information about the ACP, you can call us at, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. By subscribing to enTouch Wirelesss ACP supported services, you authorize enTouch Wireless and its contracted partners, for the purpose of applying for, determining eligibility, enrolling in and seeking reimbursement of ACP service and device benefits, to collect, use, share and retain your personal information, including, but not limited to, information required for the purpose of establishing eligibility for and enrolling in the ACP program, and including, but not limited to, full name, full residential address, date of birth, last four digits of social security number, telephone number, eligibility criteria and status, the date on which the ACP service discount was initiated and, if applicable, terminated, ACP connected device distribution date/type/make and model/status, usage status and other compliance requirements, the amount of support being sought for the service and/or device, and information necessary to establish identity and verifiable address.