Hey guys, I just joined this group so if this isnt allowed lmk. If your friend already has an AXS account, the tickets will be transferred instantaneously. Its up to the promoter, artist, or team if you can sell tickets or not. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. The event staff will scan this digital barcode to let you and your party into the event. Press question mark to learn the rest of the keyboard shortcuts. Flew in for this show. If you already have an AXS account, the tickets will be transferred to your account automatically. Use the same email you use on StubHub. Then your friends can get in with their own phones using the AXS app. On the Review page, click the List Tickets button to finish. AXS Mobile ID allows you to manage . Sorry we couldn't be helpful. Help us improve this article with your feedback. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. it must be some garage shop with three programmers. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Have mobile tickets and cannot find barcode. Review listing information and choose Credit Card for payout. If you already have an AXS account, the tickets will be transferred to your account automatically. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. How do I transfer AXS Mobile ID? OR. How do I use the Rockets App to enter the building? Do you know what number you used to contact AXS? Site Map | Thanks! However, we recommend that you transfer tickets to each person attending the event. Click the 'Transfer' button and your guest will receive a notification via . AXS handles payment and delivery so buyers and sellers never interact with each other. i assume they will try to get me to receive the tickets using axs again. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. [deleted] 1 yr. ago. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. You'll then be asked to review the transfer. The game is in 36 hours. If your friend already has an AXS account, the tickets will be transferred instantaneously. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Click the Transfer button next to the event in your AXS account. If you do not currently have an AXS account you will be instructed to create one during your purchase. Step 1: Download and Login into MLB Ballpark App. They assured me that the tickets would be transfered once they got ahold of the seller. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Yep! Many fans find it best to TRANSFER the seats to their guests prior to the event. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Otherwise you have until your friend creates an account to cancel the transfer. You may also review your transfers and purchase history at AXS.com. Open the App and sign in to see your tickets. (*If you can't remember your password, tap. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Getting tickets in your AXS account : StubHub When your tickets sell, youll receive an email informing you of the sale. Can seats be transferred to someone who doesnt have an AXS account? Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Just follow the simple steps to make the tickets officially yours. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. My tickets are in The O2 Venue App, what does this mean? Anyone have success getting something similar resolved day of show? Theyll just have to create an AXS account to claim their tickets. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). 2023 Youll be able to transfer money to your bank from your account on AXS.com. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). When fans have tickets they cant use, they list them for other fans to buy. Use the same email you use on StubHub. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. AXS FAQs Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? If you do not currently have an AXS account you will be instructed to create one during your purchase. They said they would get in contact with the seller and have the tickets transferred over. Was wondering if you had any update on how yours is going? Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. On the review page, click the Transfer button to send the tickets. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Stub hub sent my hockey tickets for a las vegas game to axs. A Unicorn of a Groupset - New SRAM Force AXS Updated a few days later TL;DR: Call the merchant that issued the tickets. Its up to you! Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Click the Sell button next to the event in your AXS Account. If you see a Sell button next to your tickets in your account, you can sell them! AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. axs allows you to transfer ticket you have bought from within the app. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Transferring AXS tickets to a friend : StubHub Sign in or create an AXS account. For more information, please see our As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. This will help to ensure that you are ready for your event in no time! For more information, please see our You will enter your community username and new password and done! Many fans find it best to TRANSFER the seats to their guests prior to the event. After completing the account information, you may buy, sell or manage any seats in your account. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. I purchased 2 tickets through stubhub January 2020. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. AXS Mobile ID Ticketing FAQs | T-Mobile Arena Tickets Seat numbers it lists 13-16 ? Overall, disappointing, but fair. Show the ticket in the App at the entrance and get them scanned to enter. Apparently it is actually AXS? Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Tap the gameyou are attending tap View All to see more games. Now we just want to get rid of them ugh. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Lindsay is the author of this solution article. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. If they already have an AXS account set up the tickets will go in their account automatically. Have screenshots and stuff with timestamps to also prove this is a thing. At this point, you should see your tickets in the MLB Ballpark app. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. We are changing the way you register and sign-in to the StubHub Community. StubHub told me to call AXS and let them know this was due to the show being postponed. Never. Yes On the review page, click the Transfer button to send the tickets. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Open the App and sign in to see your tickets. Transfer Tickets - AXS Help Center Are screenshots of the barcode valid for entry? Why did the venue decide to use AXS Mobile ID? AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Privacy Policy. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. | We bought the tickets through AXS and we have no clue how to sell or transfer them. Ask the Community Contact Support This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. When its time for the event, they can open the app to show their tickets on their phone. If they already have an AXS account set up the tickets will go in their account automatically. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Help us improve this article with your feedback. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. I tried calling axs.nobody was home. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. No. Official Tickets and Your Source for Live Entertainment | AXS.com Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. it never happened. Article. I had flown from TX to NY for this show with my friend. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) This will bring you to the page to confirm the correct email associated with the order. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Solved: Mobile Tickets Have No Barcodes - StubHub Community Why can't I see my tickets in the App? - AXS Help Centre Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. No. Yep! You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. There has to be some way, right. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. What are my options here? Usually there is a waiting period of a few weeks. Follow the steps below to access the tickets: Did you find it helpful? AXS handles payment and delivery so buyers and sellers never interact with each other. Customer service all the way to your seat, 2000-2022 StubHub. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. AXS Mobile ID FAQ - Las Vegas Aces AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Customer service all the way to your seat, 2000-2022 StubHub. Its up to the promoter, artist, or team if you can sell tickets or not. Transferring Tickets. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. All Rights Reserved. 2021 Vivid Seats Ltd. All rights reserved. Reddit and its partners use cookies and similar technologies to provide you with a better experience. SOLD TICKETS VIA AXS MoneySavingExpert Forum As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Yes. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". As an event draws closer, venues generate the barcodes for each ticket. Even if you call within 48 hours of your event, you will probably get no help at all. I bought two tickets to a New York Islanders game at Nassau Coliseum. All rights reserved. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. What if my guests arrive at different times? Please help. Your AXS Mobile ID ticket will now show up. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. On the Review page, click the List Tickets button to finish. Stubhub tix not transferred to AXS acct, show is tonight Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Select the seats you would like to send. I was never able to get ahold of SH again. You also have the option of transferring and listing your tickets for sale prior to the event. Ability to transfer and/or sell tickets varies by show and is subject to change. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. From everyone at Vivid Seats, we hope you enjoy your event! AXS App FAQ | Crypto.com Arena Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. I had read on other threads that sometimes the tickets don't transfer until the day of the event. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. AXS Mobile ID tickets are digital and cannot be printed for venue entry. What is transfer? When listing tickets, you decide how long your listing will be available for others to buy. If you see a Sell button next to your tickets in your account, you can sell them! It depends. Click yes, retract now.And youre done! No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). To login, use the same email address you used when purchasing your tickets. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Select the tickets to sell, and then set your price and selling options. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. After that, the tickets will be theirs to use with the AXS app. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Nope. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Enter the recipients first name, last name and email address, or select from a list of. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Remember, your friends can always transfer tickets back to you. Help us improve this article with your feedback. Tickets Not Showing Up In AXS - StubHub Community Create an account to follow your favorite communities and start taking part in conversations. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). After logging into the app, verify the tickets are available in the app. What are my options here? When its time for the event, they can open the app to show their tickets on their phone. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. The tickets will be delivered to the buyer automatically. After that, the tickets will be theirs to use with the AXS app. AXS | Complaints | Better Business Bureau Profile The concert is tomorrow. Official Tickets and Your Source for Live Entertainment | AXS.com Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Is there any way to get any assistance? Mobile Ticketing Guide | Houston Rockets - National Basketball Association I can't see my tickets in the AXS app - AXS Help Centre We are changing the way you register and sign-in to the StubHub Community. The game is in 36 hours. There is no fee for transferring seats and you are allowed unlimited transfers. When I buy tickets, do I have to deal with the seller? If you do not currently have an AXS account you will be instructed to create one during your purchase. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). SOLD TICKETS VIA AXS. may not be valid. i spent the next 2 hours trying to get the axs app to work and get my tickets. Bought ticket and then they weren't available from the seller. When will I receive my tickets? - SeatGeek Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. I followed the directions of creating a AXS account via the email address that they sent me the email. AXS being buggy with the resale tickets : r/Tipper - reddit Can seats be transferred to someone who doesnt have an AXS account? Tix originally purchased Spring 2020, was postponed until today 7/31/21. How will I know if my transfer was successful? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Solved: Cannot see tickets in AXS App - StubHub Community The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Press J to jump to the feed. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. When I sell tickets, do I have to deal with the buyer? All Rights Reserved. Third-Party Resale Tickets: Everything You Need to Know. Did you find it helpful? How do I accept and access tickets sent through AXS? Click the Sell button next to the event in your AXS Account. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. i had the exact same problem. Your guests will need to create an AXS account to receive tickets. Here we are. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Yes No Still Need Help? Show the tickets on your phone for everyone in your group. Most mobile transfer tickets will not be immediately available. The tickets will be delivered to the buyer automatically. Enjoy the event! Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Why did the venue decide to use AXS Mobile ID? This is the QR code you will display upon entering the venue. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Have been on hold 3+ hrs. Remember, your friends can always transfer tickets back to you. You've been successfully subscribed - thanks! After completing the account information, you may buy, sell or manage any seats in your account. How do I accept my Mobile Electronic Transfer tickets using the MLB