AXIS15 EXTREME Also, at theaters like this you can likely stop by a kiosk or at their concierge and use the confirmation number from your e-mail from fandango to print out tickets at the theater. Signifies that the rating board has concluded that the film rated may contain some adult material. Parents are urged to learn more about the film before taking their children to see it. Tickets purchased through Fandango.com can be used at AMC theatres. You bet. I reached out to customer service via their contact but although they can see the tickets were not scanned or used and I proved I had to buy different tickets, they refuse to refund. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. G - General Audiences-- All ages admitted. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. I can promise you. We also ensure all reviews are published without moderation. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Not all ticket types are available for all performances. I contact Fandango. The number you need to dial is the number of the theater you bought tickets for. I'm now complaining to corporate Fandango is awful! So hit them up on Twitter and they'll help. Create an account to follow your favorite communities and start taking part in conversations. *3D Upcharge. Please click here for further details on how to use your Fandango gift card. Parents are urged to learn more about the film before taking their children to see it. AMC has released a Subscription Service Called AMC AList that allows you to watch 3 movies a week Starting at $19.95 a month in any format. Not wanting to waste my spot in line, I paid out of pocket for different seats at the same showing since the website said my AList was already used for that showing, but at the time I figured things were glitchy and didn't think anything of it. $70 spent and had to purchase new tickets to see the show. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Please visit our Health & Safety Action In Regards to the Coronavirus page. What are the Ages for Children / Senior Pricing? I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. FAQs Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. I lost my Diamond Rewards Card--what do I do? If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Ticket Policy | Fandango At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. When I talked to the rep, he said THE PROMOTION IS OVER AND THERE'S NOTHING I CAN DO. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. You can definitely purchase tickets online! Sit back and relax while we do the work. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. Can points be added for movies I saw before I registered for Diamond Rewards or if I forgot it? DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Gift cards also can be purchased at any theater. And Fandango said their system was showing failed transaction. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. Click Apply. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. If you prefer calling, you can request a refund on the phone. Check who called Reverse phone lookup. So I contacted AMC. Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. Please visit your local theater's page for specific ticket pricing. The theatre employee can access your order by phone number, ticket ID or confirmation number. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. I sent another email to their help desk and no reponse. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I cancelled my movie tickets and there was some type of glitch because it didn't go through. I went online and tried to talk to a representative about my card mishap. The ultimate first world problem! VIP+ Program Terms | Fandango I had a line of people behind me and had to by tickets again to get in. Now unless I cancel the reservations I actually want, I can't use A-List until after Avengers. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. How Do I Change My Seats? I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. The ORP Directory Lookup is available for validation purposes. That's your best bet. Lux Box Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. They issued me a credit and the credit did not work! Verification can help ensure real people write reviews about real companies. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. Paragon Theater's VIP Lux Box seating are the only recliners in the auditoriumswith a QR code that when scanned will allow our guests to order concessions/food/or drink directly to their seats with table service. Their response was that the promotion had ended, nothing they can do. Paragon follows the MPAA guidelines for rated R movies which states: This is illegal and I will not just forget and move on. For some reason, it showed 3 Avengers reservations, even though it should only show 2. No images. Amazingly the purchased showed up. Still no response from Fandango. Need a receipt? This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. For assistance, contact a staff member. Never again. I emailed 3 times with the only answer from them was to LOG ON AND TRY AGAIN. Signifies that the film rated may be inappropriate for pre-teens. Some websites just DO NOT work properly & it seems Accidental Order? You can receive refunds for tickets up to 60 minutes before the showtime. You can receive refunds for tickets up to 60 minutes before the showtime. Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. Fandango Gift Card Balance Check | GiftCardGranny Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. As long as you complete your request and submit it before the show starts, you are eligible for a refund. I called them right away and they said they'd give me a credit. How Long Will a Movie Play at my Theater? Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. The customer service was so good too. How to Request a Fandango Refund [Money Saving Hacks] - DoNotPay The only way I could get a credit was if I joined their VIP program. Do You Sell Group Tickets? Please always use, You must be at least 60 years young to purchase a Senior Discount ticket. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. They probably make more money scamming than selling tickets!!! Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. The matinee hours may vary by theatre location based on market or territory. Submitting a film is purely a voluntary decision made by the filmmakers. This was a horrible experience and customer service was none. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. About Us Some types of passes cannot be used for newly released films. Very poor business model! DoNotPay can help you save big bucks on all lifes trifles! Most new releases are considered a Special Engagement, but check movie times and tickets for your. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Agency Kitchen Once I tried to purchase online they said that my card wasn't activated. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. Did not receive the confirmation email until 1 hour after the show started. Child tickets are for ages 2-12 . If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. Check balance. Still looking for answers? If you want to request a refund via email, here are the steps: Find the confirmation email you received. Absolute garbage company with terrible customer service! I am VERY UNHAPPY. No recording devices (cameras, video recorders, sound recorders, etc.) Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. So, step right up for an entertainment treat. Additional outside food and beverage is prohibited. You may select from a range of shipping options including USPS and UPS. Contact your local theatre if you have questions regarding any state or local requirements. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. AGENCY BAR+SOCIAL Thanks so much for the tip! You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address. This company needs to be shut down, so many horrible reviews and nothing is being done to . We use Orville Redenbacher popcorn kernels from ConAgra. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. Online orders can be paid with Visa, MasterCard, American Express and Discover. Gift card orders cannot be delivered to PO Boxes. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). When I click the link to print my tickets, the page comes up only as text. So they printed and refunded. The fee is detailed (listed as "booking fee") on your order summary at checkout. I would suggest you avoid this company. I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. We may also accept certain theater partners' gift cards for their theaters. Wow! How to Get a Fandango Ticket Refund on the Company Website, If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the, Type in the email address you used when you bought the tickets, Choose whether you would like to get a refund or an exchange (only VIP account holders are eligible for exchanges), Sign up if you dont have an account or sign in (you will be redirected to the log-in page). Can I give them negative stars: yes they are as awful as people say. Why Isn't a Certain Movie Playing at My Local Paragon Theater? The showtimes will be emailed to you on Thursday morning (and you will receive a free popcorn coupon via emailwhen you confirm your subscription.. be sure to check your spam folder!). Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. Can a rating be changed? How Many Tickets Can I Purchase Online? Enter your email address and the confirmation number. Children under 3 are free except in reserved seating and recliner locations. Parents give the movies their ratings-men and women just like you. Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. It's a long and frustrating process. Use the, You can definitely purchase tickets online! If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. Sign up for our e-showtimes by clicking on the email icon on our website home page. No. The ratings do not determine or reflect whether a film is "good" or "bad." Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. They are a rip off and terrible customer service. For extenuating circumstances, please consult theatre management. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. Purchased my tickets for Sat and didn't realize the system selected Fri. I purchased my ticket and can't find it - Customer Service Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Lookup any phone number With so many Robocalls and Phone Scams these days, check our phone registry first before returning that missed call. You will need to have your receipt or transaction numberon hand. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. So, don't be shy with them at the box office. its a very bad app. Pleaseclick herefor further details on how to use your Fandango gift card. As it takes up to 72 hours for you to receive a response, you can submit your query via LiveChat as well. I'd rather sit at home and watch a movie on tv. Promo Code: VDAY23. Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. Can I Get a Fandango Convenience Fee Refund? There are no refunds after the printed showtime. I said, you're a multi-million doolar company, give me the 3 passes you owe me. Please instead create a zip code by taking the three numbers in your postal code and adding two zeros to the end. Never ever deal with these people. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. They would rather lose customers who have been using them for 10 + years than giving a credit. JavaScript is disabled. View our, Yes. Select why you want to continue (Refund or Exchange) I bought my ticket on the website, can I transfer it to the Regal mobile app? For extenuating circumstances, please consult theatre management. During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. Thieves. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). They lied and said that there had been a report of fraud and they refused to give me my money. I go back to Fandango and they are escalating the issue to a higher level. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). No, the system is not designed to serve the function of "critic." Last week, I went to make a reservation to see Shazam on the weekend. No. Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does providehearing-impaired guests with the option of using adevicethat enables close captioning for our films. They can only be used in the country they were originally purchased. Did not receive the confirmation email until 1 hour . AMC gift cards that start with 6006 . IMAX Paragon Theaters | FAQs I tried texting and emailing Fandango to no avail. No record of transaction. We accept cash or the following credit cards: Visa, MasterCard, American Express and Discover. For more information on this policy, please visit www.mpaa.org. Have a credit on a VIP card but can't use . How Does Fandango Refund Tickets by Email? If you need to refund your ticket order, please reach out to the box office or contact the theater directly. There customer service is terrible. Do You Offer Military Discounts? Frequently Asked Questions | Regal Theatres - Regmovies.com I log in and completed checkout only to realize that when logging in, the system changed my theater selection. Senior tickets are valid for adults 60 years and older. Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. We are proud to partner with studios to promote feature films and will run giveaways and social contests. There are no refunds after the printed showtime. No outside food or drink is permitted in the theatre. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. I can guarantee you. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. Also, thanks for the suggestion of looking on the app. NC-17 -- No One 17 and Under Admitted. Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. Please check your local theater under the Ticket Pricing tab. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. This company needs to be shut down, so many horrible reviews and nothing is being done to protect the consumer. Lowe and behold I had an email in key spam account. A patron desiring to purchase multiple tickets must provide a valid photo I.D. I was on website and looked at tickets for a movie. For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. Fandango and printing my movie tickets There are several ways to refund movie tickets online if you prefer doing it on the website or via email, here is the list of options at hand for requesting a refund: If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the Customer Support team or your theater. Applicants must also present a negative TB test or chest xray within 6 months of hire. 1. For a better experience, please enable JavaScript in your browser before proceeding. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . Click on the link you can find under a headline Refund/Exchange. They issued me a credit and the credit did not work! Please use the. Honestly you can probably buy tickets in person, though thats not ideal with reserved seating you can still get in. Sorry, but all credit cards used must have a U.S. billing address. Can I get some help here printing these tickets? DO NOT USE THEM for movie tickets. When I went to the website to enter the codes, their system was down. Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. Be sure to note the expiration date on your reward and redeem in a timely manner. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film.
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