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Please provide your full name, member number and any supporting documents. 13-09-2018 Please go to I'm a BT Business customer. Disclaimer - Hive Empire Pty Ltd (trading as finder.com.au, ABN: 18 118 785 121) provides factual information, general advice and services on a range of financial products as a Corporate Authorised Representative (432664) of Centra Wealth Pty Ltd AFSL 422704. Making Smart Life Decisions ft. Smart Women Society, Frequently asked questions about BT Super, Death and TPD plus salary continuance cover (also known an income protection insurance), Your personal details e.g. Death cover ranges between $15,000 and $300,000. (charged by the issuer). If you need to send your super details to your employer, log in to the mobile app and select send to my employer - youll need your employers email address. The BT Super for Life is the default investment option, under which your investments are allocated for you based on your age. Contact BT for help and support with your BT broadband, TV, home phone or mobile. address:Locked Bag 6 Carlton South VIC 3053. Past performance is not an indication of future performance. Hi@KH1 sorry that you have not received your equipment. Target Market Determinations for our products can be foundhere. Y. You'll find more addresses in our Customer complaints code. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac) is the issuer of the BT Invest Cash Management Account (BT Invest CMA). Please refer to our Credit Guide for more information. Comprehensive and flexible wealth management solutions for your clients in the areas of investing, SMSF and super. This package comes with a speed guarantee, stronger routers, double BT Mobile data, and up to 3 free WiFi discs to improve your speeds. on Find out more about your options, like salary sacrifice and how to add to your super after-tax. Online:oaic.gov.au, If youve forgotten your online account details, go to the, Total & Permanent Disablement (TPD) cover, Transferring insurance to AustralianSuper, accessing your super, eligibility and conditions that apply, Read about the information youll need to complete your account application, consolidate all your super into your AustralianSuper account, Notice of intent to claim a tax deduction for personal super contributions, no repeated letters or numbers or sequences like 1234, no easy-to-guess words like your name or email, base it on a phrase that only you know which includes a mix of letters, numbers and symbols, pick something easy for you to remember but difficult for someone else to guess, dont reuse passwords from other websites or apps. Westpac and its related entities do not stand behind or otherwise guarantee the capital value or investment performance of a Super Product, a BT Panorama product or BT Margin Lending Margin Loan. Acceptance by insurance companies is based on things like occupation, health and lifestyle. Applicants must be between 15-64 years old for death insurance and 15-59 for TPD insurance. finder.com.au is one of Australia's leading comparison websites. You have had too many unsuccessful attempts to login. Our aim is to resolve your complaint within 5 working days, however, where possible we will resolve your complaint in the moment. You can cancel your package through your My BT online account, or by calling 0800 783 1401. Alison Banney is the money editorial manager at Finder. Monday to Friday, 8:30am - 7:00pm (Sydney time) Request a callback Mail: GPO Box 7490, Cloisters Square WA 6850 Insurance Call 1800 025 127, Monday to Friday, 8:00am - 6:30pm (Sydney time) Underwriting Email: gold.life@BTFinancialgroup.com Fax: 02 9274 5764 Mail: GPO Box 5467, Sydney NSW 2001 Administration Email: product provider, We cannot provide you with personal advice or recommendations. 19h39. If your broadband speed reads faster in some areas of your home than in others and BT have decided not to send out an engineer, you can get a BT WiFi extender to help boost the speeds, especially in rooms further away from the router. Past performance is not a reliable indicator of future performance. Beware of phishing emails circulating that appear to be from AustralianSuper asking you to click on a link to keep your password. While we aim to action all complaints as soon as possible well generally address your complaint within 45 days of receiving it. On 1 August 2022, the sale of Westpac Life Insurance Services Limited ABN 31 003 149 157 AFSL 233728 to TAL Dai-ichi Life Australia Limited ABN 97 150 070 483 (TAL) completed, and Westpac Life Insurance Services Limited changed its name to TAL Life Insurance Services Limited (TLISL). 13-09-2018 BT Super for Life offers two different insurance options: standard cover or customised cover. bt super contact email . 19h29. Im a pensioner aged 70yrs. Email Login Page For the home For business and public sector For global business | UK Broadband TV Sport Mobile Gaming Discover BT Halo Help My BT Email Sign in BT ID or Email address Password Show Forgotten your login details? If not do you know the model of the phone and I'll be happy to check for you. Calling From Overseas:+612 9155 4070, BT Super for Life We can also provide you with general advice and factual information on about a range of other products, services and providers. Next, BTs saved costs are taken off. Email . The average super balance is $154,350. This information has been prepared by BT Funds Management Limited ABN 63 002 916 458 (BTFM). You have been temporarily locked out. + 0.15%* p.a. If you're unsure about anything, seek professional advice before you apply for any product or commit to any plan and read any disclosure documents (such as any Target Market Determination (TMD) and/or Product Disclosure Statement (PDS)) issued by the provider before making a decision. You can securely upload supporting documents if you wish. Contact from abroad. Should we be unable to resolve your concern at your first point of contact, we will then refer the complaint to our dedicated Customer Solutions team. Our self managed super fund solution is built on BT Panorama, the online platform that helps you manage your SMSFs investments and cash in one convenient place. The information shown on this site is general information only, it does not constitute any recommendation or advice; it has been prepared without taking into account your personal objectives, financial situation or needs and you should consider its appropriateness with regard to these factors before acting on it. The cost of insurance will be based on your age, occupation, gender, smoking status, pastimes and pursuits as well as the type and amount of cover requested. individuals between 40-49 years of age have been shown. Contact BT. Please report this to us at info@utilityswitchboard.com. Family Law, Inheritance Law just to name a few) that protect and ensure that the remaining assets will be distributed in a fair manner. BT Super Invest - Transition to Retirement (TTR) Target Market Determination (PDF). Information provided is subject to copyright and may not be reproduced, modified or distributed without the consent of the copyright owner. EEE producer registration number : WEE/AH0065TW, Reporting dangerous or hazardous damage you see in the street. Compare your super balance against the average balance for your age group to see if yours is on track. Finder Wallet's services are not covered by the Australian Government Guarantee on Deposits. The fees and costs provided are current as at19 February 2019 and may vary from time to time. to 1.76% p.a. BT Super, BT Super for Life connecting to a new online experience - Have you recently received an email informing you that your BT Super or BT Super for Life account is connecting to a new online experience? Read the relevant insurance in your super guide for more information. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. You can do this either from the plug or the power button on the back of your router. The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. Scan to download the Finder app on iOS or Android. Employers have up to 28 days (after the end of each quarter) to make super payments. Identity verification on any device using your present methods have been locked for 20 minutes. There is no charge for accepting any rollovers, however before requesting the rollover, you should consider where your future employer contributions will be paid (if your employer contributions are currently being paid to another fund) and check with your other fund(s) to determine whether there are any exit or withdrawal fees for moving your benefit, or other loss of benefits (eg insurance cover) noting that you may not receive the same type or level of benefits after the rollover. All examples and images are for illustrative purposes only. Sydney NSW 2001, Investors While such information is believed to be accurate, Chant West does not accept responsibility for You can access your super online - and importantly, take action - any time, from anywhere. We can help you improve both of these if you give us a call today! Because of this you should, before acting on this information, consider its appropriateness, having regard to your objectives, financial situation and needs. You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in BT Super Invest. 13h48. The property helpdesk is managed by a third party and are unable to discuss customer enquiries. GPO Box 2861 To keep your account secure, your mobile number can only be updated by calling 1300 300 273 (8am-8pm AEST/AEDT weekdays). For Westpac issued products, conditions, fees and charges apply. Once we receive your form, well write to you confirming the amount you can claim. Home Uncategorized bt super contact email. Post:GPO Box 5218, Sydney NSW 2001 Providing or obtaining an estimated insurance quote through us does not guarantee you can get the insurance. Open an account in minutes If youre ready to get started you can apply online in about 10 minutes. If you have attachments send your complaint by post or use the online form. on If its very complex and we cant meet that timeframe, well contact you beforehand to let you know why and keep you informed about our progress on a regular basis. If you still need help, you can contact BT by texting CHECK followed by your landline number to 61998 where they will run tests and get back to you to help get your connection back up and running. Announcements, Guides & Community Updates. You may also apply for up to three insurance options based on a combination of the following: When you apply for this type of cover, you'll be given flexibility to decide the amount of insurance cover you require; however, approval is not guaranteed and is dependent on the result of a medical assessment. Read thedisclosure documentsfor your selected product before deciding. BT ID or Email address. Lending criteria apply to approval of credit products. Unless otherwise specified, the products and services described on this website are available only in Australia from Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. 12h30, there is no online or email to contact BT currently - you need to phone 150 then billing. I need to contact BT about a guaranteed speed issue but I can only find an option of a phone number or an online live chat. Decide how much you want to invest and fine-tune your portfolio as you go. Go to our email log in page > to log in to your BT Mail inbox. Why Westpac is giving away its $37 billion BT super business Elizabeth Knight Business columnist April 21, 2022 3.59pm Normal text size Larger text size Very large text size Westpac investors hoping for a windfall when the bank gets out of its superannuation business BT are set for disappointment. If youre thinking of cancelling your BT broadband package, youll have to contact BT 30 days before you leave and let them know you want to cancel. However if you post some details of your problem, then you should be able to get advice via this forum. If you need to contact BT about your broadband bills, whether you want to pay your bill or simply ask a question, there are a few ways you can go about this. However, we aim to provide information to enable consumers to understand these issues. If you pay it off early, youll also get a 1% discount, bringing it to 56.10. We use cookies for security purposes, to improve your experience on our site and tailor content for you. Help > Create new Email address >. Prepare for your best financial future discover how our superannuation accounts can help you save for retirement. Investor:1800 998 185, Monday to Friday,8:30am 7:00pm (Sydney time) So there may be a delay between a super contribution amount showing on your payslip and that money appearing in your super account. Please do not click on any links. Your first option is to call the BT customer service team on 0800 800 150. BT Portfolio Services Ltd ABN 73 095 055 208 AFSL 233715 (BTPS) operates BT Invest and operates Panorama Investments and administers BT Super Invest and Panorama Super. Its quick and paperless. Make sure you have your account number to hand when you get in contact (you can find this on your bill). Ideas and tips to help you to prepare for your best financial future. We're phasing out the 'keep me logged in' feature. 17h33 They had likely also considered the current and future financial disposition of the estranged family of your son, and whether or not you were financially dependent too. Your new provider might be able to cancel your package for you when you switch, but its best to contact BT beforehand anyway. ","anchorName":"#what-insurance-cover-is-available-with-bt-super"},{"label":"How do I join BT Super for Life? Announcements, Guides & Community Updates. If someone answers your question correctly please let other members know by clicking on 'Mark as Accepted Solution'. If neither of these are the problem, try disconnecting and reconnecting again it could be that youre trying to connect to the wrong router. We use cookies for security purposes, to improve your experience on our site and tailor content for you. 20h08. BT Super Invest is built on the BT Panorama operating system, a market-leading technology that helps you manage multiple investments at once. Target Market Determinations for the products are available. Call us now and talk to an expert. Its easy to open an account online. Lost or stolen. With BT Super Invest you can choose to invest your super in shares, ETFs, managed funds and more. You'll find all the info you need, and report issues, via the virtual assistant or by phoning: To report BT building faults, or ask about the purchase of a BT property, please contact our Property helpdesk. The chief executive, or his delegate, take all decisions. Apart from any interest investors may have in Westpac term deposits, Westpac securities or the BT Invest CMA acquired through the BT Panorama products, an investment in a Super Product or a BT Panorama product or BT Margin Lending Margin Loan is not an investment in, deposit with or any other liability of Westpac, any Division of Westpac or any other company in the Westpac Group. If youre experiencing slow broadband or youre just curious about your internet speeds, you can check your BT broadband speeds through your online account or the app. Mon-Fri, 8.30am - 5:00pm (Sydney time), BT Managed Accounts If youre switching to a TV and broadband package, you will have to contact your TV provider (if you have one) to cancel your current services. It may be worth upgrading to BT Halo. If you need to write to us, please check the back of your bill for the right address to use. Were reader-supported and may be paid when you visit links to partner sites. to 1.16% p.a. If your complaint relates to the handling of your personal information, you can escalate your complaint to the Office of Australian Information Commissioner (OAIC). Those who can maintain balance of $2,000 in transaction account. BT ID or Email address. Super address: GPO Box 1901 Melbourne VIC 3001, Retirement If you're a little more experienced as an investor and would like to take a more "hands-on" approach, you can select a mix of investments by nominating the percentage of your super that is invested in the following funds: Super Cash, Conservative Fund, Moderate Fund or Growth Fund. Except for any liability which cannot be excluded, Chant West does not accept any liability whether direct or indirect, arising from use of the Information. on BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Note: You can change your investment option whenever you want. This is so there is a single point of . We are not owned by any Bank or Insurer and we are not a product issuer or a credit provider. How can I make a complaint? To give feedback or lodge a complaint about our products, services or the website, please see details on how to below. Please dont send attachments by email as it is not secure. Alternatively, you can call Utility Switchboard on 020 3048 4598 and well make it even easier for you to switch to the right broadband provider and package. How likely would you be to recommend finder to a friend or colleague? +612 9155 4029, Advisers *Note: BT Super for Life standard insurance has a pre-existing exclusion for a specific period. BT - Part of Westpac Banking Corporation. Zenith CW Pty Ltd ABN 20 639 121 403 (Chant West), Authorised Representative of Zenith Investment Partners Pty Ltd ABN 27 103 132 672, AFSL 226872 under AFS Representative Number 1280401 . You can continue on the same contract with the same account but there will be no exit fees if the broadband at your new home cant reach the same speeds as your old one and you want to change or cancel your contract. These two options are detailed below. The simplest way to resolve a complaint may be discussing it with us by phone. Read the disclosure documents for your selected product or service, including the Terms and Conditions, before deciding. Forgotten your login details? Perhaps BT have never heard of WhatsApp ? Please use one of the customer service options listed above. Call 132 135 Things you should know BT Super forms part of Retirement Wrap ABN 39 827 542 991 ('Fund') and is issued by BT Funds Management Limited ABN 63 002 916 458, AFSL 233724 ('BTFM'), the trustee of the Fund. If you need to write to us, please check the back of your bill for the right address to use. Your complaint will be reviewed in line with our FAIRGO principles. Investments in BT Super Invest are subject to investment risk, including possible delays in repayment of withdrawal proceeds and loss of income and principal invested. If you normally pay via PayPoint and cant get to one in time, you can pay your bill in another way, including: If you dont pay your bill, youll be charged 7.50 and you run the risk of your service being disconnected or restricted. 1800 671 409- Advisers, BT Margin Lending If this hasnt worked, it could be a problem with your device. Once we make a decision about your complaint, well write to you with the decision and the reasons supporting it. She has written about finance for 10 years, having previously worked at Westpac and written for several other major banks and super funds. Design your super Set your own pace and learn as you go, knowing you can always fine-tune your options. performance. Investment, super and insurance solutions to empower our customers to build and protect their wealth. Our Customer Solutions Managers are here to find a solution for you and will ensure that you're regularly updated about the progress we are making to resolve your complaint. Any help you can offer would be greatly received. New data shows the best-performing super funds over the last decade, with AustralianSuper being knocked out of the top spot. For further details, please refer to the Product Disclosure Statement(PDF). Bank transfer (account number: 00375853 sort code: 20-00-00) using your account number as the reference.