It depends. NEITHER VIVID SEATS NOR ANY OTHER INDEMNIFIED PARTY ARE OR WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY TYPE (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS OR LOST PROFITS) AS WELL FOR AS ANY MULTIPLIER ON OR INCREASE TO DAMAGES, UNDER ANY CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTORY, COMMON LAW, EQUITABLE, OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, THE MATERIALS ON THE SITE OR ANY TICKET OR SERVICE OBTAINED THROUGH THE SITE (INCLUDING ATTENDANCE AT ANY EVENT). Further, you and Vivid Seats agree that THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR MORE THAN ONE PERSONS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS ACTION. Therefore, we recommend checking the venue and artist websites, event pages, and social media channels.
Bought tickets for Agust D Suga tour off vivid seats how concerned Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. The delivery charge consists of the actual cost of delivery as well as a surcharge that supports Vivid Seats safe and secure ticket delivery, whether electronic, via shipping, or otherwise. All AMC Stubs AList member accounts have been automatically paused while our theatres remain closed, according to AMCs website. As discussed in other provisions of these Sales Terms, no compensation will be given for any reason except as explicitly described in these Sales Terms. If you received a coupon for 120 percent that expires in 12 months, dont worry! If 60 days has passed since a show was postponed and no rescheduled dates have been announced, the 30-day window for refunds will open at that time.. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. You must notify Vivid Seats if you do not receive your tickets within 48 hours of the actual start time of the scheduled or rescheduled event. Whats Next for Convicted Sex Criminals Harvey Weinstein and R. Kelly? Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. See all 28 articles. No agency, partnership, joint venture or other relationship is intended or created by your use of the site. Though we wish we were able to do more, we are doing our best to reconcile the situation and offered a deferral package option to purchasers of 2020 registrations.. Consumer Alert: No more automatic refunds for skipped ports? Im unhappy about the way Vivid Seats and other ticket sellers have been handling their pandemic events. Exclusive jurisdiction for an arbitration hearing required under the AAA Consumer Arbitration Rules, if any, shall be in Chicago, Illinois. Users of this site acknowledge that they do not acquire any ownership rights by using the site. If you do not opt out within thirty (30) days, then you accept all terms and conditions of the arbitration and dispute resolution procedures described above. Learn More. The complaint alleged that Vivid had an obligation to give customers refunds for such tickets and did not do so. Confirmed orders may be filled with comparable or upgraded tickets if the original tickets are no longer available. No, Vivid Seats will not grant you a refund for postponed events. Vivid Seats does not represent any official organizer of the events listed and is not suggesting any endorsement by or association with such official organizers or any venues, events, teams, leagues, performers or attractions. Tom Sandoval and Ariana Madix have broken up after he allegedly cheated on her with Raquel Leviss. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Lost, Stolen, Damaged or Otherwise Inaccessible Tickets. Unfortunately, no.
COVID-19: Vivid Seats Hit with Class Action Over Alleged Refusal to Vivid Seats is not responsible for lost, stolen, damaged, destroyed or otherwise inaccessible tickets and will not provide compensation for your order if you cannot locate or access your tickets once they are delivered to you. Please note, the ticket price may be higher than the face value that appears on the ticket. Vivid Seats's third-party sellers list and sell the tickets. In the event that Vivid Seats deems an event cancelled in its entirety based on a reduction in capacity: (i) all outstanding orders for such event will be cancelled; and (ii) the event will be reposted for sale with the adjusted capacity and known restrictions. If an event is cancelled with no rescheduled date, you will receive a full refund of the purchase price (including delivery charges, less possible restocking fees), or a credit for use on a future purchase, as determined at our sole discretion (this may vary by jurisdiction, including California (see California Business and Professions Code section 22507, under which Vivid Seats will facilitate a request for a refund from the ticket seller). The arbitrator will not be permitted to grant injunctive relief (unless the parties mutually agree otherwise). You can also email us or check out our FAQs.Well be with you ASAP. Written notification should be mailed by certified mail to: Vivid Seats, LLC, Attention: Legal Department, 24 E. Washinton St., Floor 9,Chicago, IL60602. Terms of Service apply. Do Vivid Seats Offer Refunds for Postponed Events? If your show hasnt announced a new date yet, please hold on to your tickets. On rare occasions when pricing errors occur, Vivid Seats shall not be liable to the customer for this error. He paid Vantage $18,536. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Please keep your tickets in a safe place. To the extent state law applies, the parties arbitration agreement and the parties Class Action Waiver shall be governed by Illinois law, subject to conflict of law principles. We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. IF YOU PURCHASED A TICKET THROUGH VIVID SEATS ON OR BEFORE APRIL 1, 2021 TO AN EVENT THAT, AT ANY TIME FROM SEPTEMBER 29, 2016 THROUGH APRIL 1, 2021, WAS POSTPONED OR RESCHEDULED, YOU MAY BE ENTITLED TO A CASH PAYMENT OR OTHER RELIEF FROM A CLASS ACTION SETTLEMENT IF THE EVENT IS CANCELLED. Youve got some Janning to do! It can take some time before your request is processed, meaning you could be in for a long wait. Exceptions: Notwithstanding the remainder of this Arbitration and Dispute Resolution section, You and Vivid Seats agree that the following types of disputes will be resolved in court, unless both You and Vivid Seats agree to submit the dispute to arbitration pursuant to this Arbitration and Dispute Resolution section: (1) Disputes or claims within the jurisdiction of a small claims court; or. If you have Cinemark Movie Rewards points, those will be extended to June 30, according to its website, and its Movie Club membership will pause payments while the theaters are closed. Instant Download Within a few minutes of placing the order. Vivid Seats shall not be liable or responsible for any inconsistencies discovered after the 48-hour window has passed. YOU AND VIVID SEATS EACH WAIVE ANY RIGHT TO A JURY TRIAL AS WELL AS ANY RIGHT TO BRING CLAIMS IN OR OTHERWISE PARTICIPATE IN A CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION OR PROCEEDING, AS SET FORTH BELOW. In addition to filing the Demand for Arbitration with the AAA, in accordance with its rules and procedures, you must send a copy of the completed form to Vivid Seats at the following address: Vivid Seats LLC, Attention: Legal Department, 24 E. Washinton St., Floor 9,Chicago, IL60602. The service and delivery fees are added by Vivid Seats to the price of the tickets set by the seller.
Cancellation Policy : Vivid Seats Customer Support For details of what the credits or cash payments will or will not include, see the Notice at https://angeion-public.s3.amazonaws.com/www.TicketPurchaseSettlement.com/docs/Published+Notice.pdf. To qualify for compensation, the buyer must return their tickets to Vivid Seats within 2 weeks of notice from Vivid Seats that the event is deemed Cancelled. No refunds or other compensation will be given without the original tickets, unless otherwise determined by Vivid Seats, in its sole discretion. And Discover Discover! What should I do? After all, Vivid Seats didnt deliver any product and charged us nearly $700.. For listings with no designated delivery method, tickets will typically be shipped by UPS. This offer is not valid for special events, third party rentals or festivals, Live Nations website reads. Vivid Seats LLC's $7.5 million settlement of class action claims that it failed to issue full refunds for shows canceled due to the coronavirus won final approval by the Northern District of Illinois. A full-service national event ticket marketplace. Accepted forms of payment: credit/debit cards, Apple/Google/Samsung Pay. Vivid Seats reserves the right to cancel and refund the buyers order at any time for any reason. Other than any denial of entry caused by health or capacity concerns relating to the COVID-19 pandemic, any other pandemic or epidemic, or any other health or safety concern, in the event that Vivid Seats determines that you were indeed denied entry, at no fault of your own, you will receive a full refund of the cost of the ticket including all fees and shipping charges, less possible restocking fees, as the sole remedy. COVID-19 is an extremely contagious disease that can lead to severe illness and death.
By submitting your email, you agree to our Terms and Privacy Policy and to receive email correspondence from us. Vivid Seats' (NASDAQ: SEAT) proposed settlement of class action claims regarding its failure to issue refunds for tickets related to events cancelled due to the COVID-19 pandemic was approved Monday, paving the way for the disbursement of $7.5 million in funds to those impacted. Vivid Seats does not guarantee the accuracy of any information provided by sellers on the Vivid Seats Marketplace.