We saw dedicated areas for children in the main outpatient waiting areas. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. At least one standard in this area was not being met when we inspected the service and. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. We rated it as outstanding because: We found the surgery services at Eastbourne District General Hospital (EDGH) to be good because: The hospital had good medicine management processes in place, which related to the security and storage of medicines on all the wards we visited. Managers monitored the effectiveness of the service and made sure staff were competent. Incidents were investigated by senior staff with lessons learnt shared across the trust. From Cineworld 322 min From Brighton Pier 120 min From Gatwick Airport 156 min From University Of Brighton - Falmer Campus 116 min From Churchill Square Shopping Centre 117 min From Brighton Key services were available five days a week with out of hours and weekend cover also available when needed. Smoking, vaping or using e-cigarettes is not allowed anywhere on any trust site, including in outside areas or in vehicles, to protect the health of the people using and working in our services. We noted that whilst the rating remained the same, there were noticeable improvements in many aspects of care. ACTs provide high quality and appropriate care and liaise with STAR . 192.com Business Directory - your top resource for finding Hospitals listings . Alcohol or any illegal or non-prescription drugs. Patients and relatives we spoke with gave positive feedback about the care they received on the unit. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. AAA Team Home . Inpatient Mental Health Facility: Intake & Admissions| Aurora Hand hygiene audits in 2017 indicated consistently good practice with 98% compliance. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. Eastbourne District General Hospital - Departments and services Where individuals needed support this was provided. Staff we spoke with were highly motivated to provide care that was kind and promoted dignity. However records indicated persistent delays in completing investigations and contributing factors included those identified by quality audits, which the senior team had not resolved. The service provided mandatory training in key skills to all staff and made sure everyone completed it. On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. Only one new person was admitted yesterday. We inspected the Maternity service as part of our national maternity inspection programme. Systems and processes were in place to assess, monitor and manage risks to patients. However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Visiting times: 2.00pm - 8.00pm. Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. The service controlled infection risk well. Quality improvement work had begun within speciality clinics and there were plans to develop this across outpatients as a whole. The service had enough medical staff with the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. Early 2021 data show no rebound in health care utilization When things went wrong, staff apologised and gave patients honest information and suitable support. 25 January 2023. Each report covers findings for one service across multiple locations, In After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. Staff completed and updated risk assessments for each child and young person and removed or minimised risks. The trust systems for the management of patient records were new and not yet fully embedded.Patient records had been moved off site and were retrieved when needed but staff reported some delays in this. Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. Any addresses or telephone numbers that you might need. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. Map and contact details. We found there was strong and clear leadership capacity and capability. The service made it easy for people to give feedback. Hospitals. East Sussex Healthcare NHS Trust - Wikipedia Matrons and senior staff felt the matron assistant was a valuable resource, which meant had more clinical time to spend on the ward supporting nursing staff. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. Toiletries, including a hairbrush or comb, soap or a soap substitute, toothbrush, toothpaste or denture cleaner, and any shaving equipment needed. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. 6 June 2018. You will have a small locker next to your bed or chair for your personal possessions. Learning from the use of the major incident plan included the addition of ophthalmology staff to the list of contacts in the event of a major incident. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. Psychiatric Admission Answers: How to get into the Aurora Hospital in We understand that family members may wish to visit during meal times to help you eat, if this is needed. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. Seaford, However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. the service is performing badly and we've taken enforcement action against the provider of the service. EMU accepted women from the main acute site once they had given birth and were able to be transferred to receive extra support if required. However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. We rated it as requires improvement because: Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. We support protected meal times. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. How to get to Eastbourne Hospital by Bus or Train? Aurora Behavioral Health System works to make the admission process for our patients as easy as possible. However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. 27 February 2020. the service is performing badly and we've taken enforcement action against the provider of the service. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. We place some essential cookies on your device to make this website work. TN40 2DZ, In Comprehensive risk assessments were carried out on patient admission and kept in the patient records. Learning from Morbidity and Mortality meetings needed further development. The trust had made clear improvements to the way health records were managed across the organisation. 01323 645 555 View details. Eastbourne Station to Eastbourne District General Hospital - Rome2rio This meant that often children with complex needs did not have access to this important resource. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Hospital admissions (narrow measure) to be similar to national average by 2026 (Appendix 2.3) Alcohol specific mortality in Hastings to be similar to the East Sussex average . There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. Any other browser may experience partial or no support. Staff we spoke to were able to demonstrate an understanding of their responsibilities to safeguarding vulnerable adults. This included no month in which patients were admitted, transferred or discharged within four hours of arrival. Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. Overall: Good. However no patients waited more than 12 hours from the decision to admit until being admitted and much work had been done by the site management and executive team to address patient flow throughout the hospital. There were clinical side rooms and a community midwifery hub. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. Statistics A&E Attendances and Emergency Admissions - NHS England Other series are not available for consultation until 30 years from the last date of the document. Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. They treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). Managers monitored the effectiveness of the service and made sure staff were competent. Inadequate The service did not keep their risk register updated. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Patients' records are not available for consultation until 100 years from the last date of the document. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. Our rating of the Eastbourne Midwife Unit was requires improvement. To begin the process, all you have to do is pick up the phone and call our Patient Services department. Where healing starts andthe road to recovery begins. We interviewed leaders to gain insight into the trusts leadership and governance model of the service. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. NHS England Same day emergency care We rated it as good because: Published BN25 1DH, In Facilities in the department included a dedicated area for patients with mental health needs and for children. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. East Sussex alcohol harm reduction strategy 2021-2026 Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. An established escalation process involved progressively senior staff as waiting times increased and capacity decreased. Provision for patients with mental health needs was variable. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. Our rating of this service improved. Staff throughout outpatient services put patients at the centre of what they did. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. Bexhill On Sea, We observed safeguarding folders, which identified the safeguarding lead and the referral process. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. Banner Estrella Medical Center - US News Health Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. No rating/under appeal/rating suspended The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. Conquest Hospital . Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. 5. . At least one standard in this area was not being met when we inspected the service and Infection prevention and control measures had improved since our previous inspection. PDF Inpatient versus observation care - American Medical Association We observed clear referral pathways for patients who were displaying or had mental health conditions. 24/7 Patient Services Helpline (877) 870-7012, Aurora West 6015 W. Peoria Ave. Glendale, AZ 85302 Map. Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. Pre-assessment clinics were thorough, and parents had time to ask questions and understand their child's conditions and treatment. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Any prescribed tablets and medication that you usually take at home. The Economic Consequences of Hospital Admissions Carlos Dobkin, Amy Finkelstein, Raymond Kluender, and Matthew J. Notowidigdo June 2017 Abstract We use an event study approach to examine the economic consequences of hospital admissions for adults in two datasets: survey data from the Health and Retirement Study, and hospitaliza- Call us today, 24/7, for a free, confidential assessment . Money for the television and phone system by your bedside. They supported staff to develop their skills and take on more senior roles. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There was a proactive approach to meeting the needs of those from different cultures or with complex needs. Mental health services were provided by another trust. If your medication is not in stock then you may be issued with a prescription to obtain from a pharmacy. There are vending machines outside most wards. Good The midwifery led unit was closed from the 10 December 2021 until the 21 April 2022 due to staffing challenges. They understood and managed the priorities and issues the service faced. Bexhill-on-sea, Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Every effort will be made to find an appropriate bed in a single sex area as soon as possible dependent on your clinical requirements. 27 March 2015. 0300 131 4500, Eastbourne District General Hospital The service took account of children and young peoples individual needs and made it easy for people to give feedback. Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. Clinical leadership on the unit was strong and supported staff development. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. People were respected and valued as individuals. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published Staff were clear about their roles and accountabilities. NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY | The Published Daily checks of essential equipment were taking place with records available to confirm senior oversight of equipment checks occurring. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). Doctors, nurses and allied health professionals worked together to provide integrated care that met the needs of patients. They provided emotional support to patients, families and carers. Our rating of the service was good. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. Published We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. There may be occasions when the only bed available is in a mixed sex area. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. If you provide contact details, we will be in touch about your request within 10 working days. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. Kings Drive, Eastbourne, East Sussex, BN21 2UD Find Hospitals in Eastbourne listings on 192.com. The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. The board above your bed will state your name, the consultant leading your care and your named nurse.
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