Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? You'll need your Hub's wireless network name and password. Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2 | BT You can re-use your filter and Ethernet cables, so please keep them. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Choose BT Access Control from the options. They're on the back of your Hub. on Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Important! I am grateful for that thought, I have not used a microsoft browser for years! How do I set up port forwarding on my BT Hub? Wireless A steady blue light on the front of the Hub means everything's OK. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If you do have a problem with the Wi-Fi, this may reveal what it is. Youll be asked to enter the new password twice, to make sure its correct. Where can I view the status of my Smart Hub? Got a BT Business Smart Hub 1? View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. It's also easy to see the Hub Manager across all devices. Give it a couple of minutes. on If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Your Hub will be called something like BT-XXYYXX. We know its a clich but resetting works more often than youd think. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. not the same as the wireless password. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Channels Also, what to do if you've forgotten it. >, How do I set up port forwarding on my BT Hub? Our helpful guide shows you how to change the admin password on your BT Hub. >, How do I set up port forwarding on my BT Hub? To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. This means when you search for your Hub in the list of wireless names on your device you'll only see one. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Next, select the first device that you want to control and choose the days and times for which you want to set limits. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Note: you'll need a Dynamic DNS service provider to use this feature. How do I view the devices connected to my Smart Hub? Network Name This will open the Hub Manager, Enter the admin password. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If it isn't blue, see connection troubleshooting below for help with connecting. Guide to the BT Business Smart Hub 2 | BT Business How do I access the BT Smart Hub manager? From the Hub Manager, click on Advanced Settings, then Wireless. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Alternatively choose your Hub from the dropdown to find out how to connect. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Then fill in the details for your Dynamic DNS service. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. So my problem is nearly solved. 16h22. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Sorry not much help really. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Switch off the router and switch it back on again. Press the Power button on the back of the Hub to turn it on. Only change it if you're having connection problems with your device. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Every device that uses the internet sends its packets of data through specific ports. Full Fibre customers wont use microfilters. They're on the back of your Hub. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. You can re-use your filter and Ethernet cables so please keep them. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Go back to: Here are some answers to help you Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? 16-08-2022 You want to fiddle with the settings of your BT Smart Hub. You can configure your Hub to use Dynamic DNS. The light on the left of the Hub will flash blue. Make sure that your computer is connected to the Smart Hub via Ethernet or . Press the Rescan button to make it scan again. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Learn about the BT Hub Manager | BT Help How do I restrict the wireless devices that can connect to my Hub? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. From the Hub Manager, click on Advanced Settings, then Wireless. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. >, How do I see which of my BT Hub's wireless bands my device is connected to? Well help you ease the pain and get you to a solution - fast! Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If you've still got problems, try our Broadband troubleshooter>. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Click on the title and picture of your Hub to see links to all our help. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Looking for tips on how to squeeze the best performance from it? WPA-Auto - if you're having problems connecting older devices. It's also easy to see the Hub Manager across all devices. 3. Your hub is only accesible on your home LAN hence it is http and not https. >, BT Home Hub 5 - Information and troubleshooting guide. Unsurprisingly, we've called this gizmo Smart Scan. If you have it, unplug all your old broadband kit, including your old power plug. Youll also need to add a password hint. Select Save to store your changes. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. How can I set up or change the admin password on my BT Hub?
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